On-Demand Services


Victoria McFadden-Novak

Operations Manager of On-Demand Services

As the On-Demand Operations Manager at InSight Telepsychiatry, Vikki helps manage the implementation of new programs for InSight’s partners with on-demand telepsychiatry programs. Vikki received her BA in Psychology from Temple University. Vikki has extensive experience implementing and sustaining behavioral health programs throughout her career, particularly in her role as the Clinical Coordinator for Emergency Psychiatric Services at Newpoint Behavioral Health. Vikki believes that tailoring behavioral healthcare to the person is critical to improving quality of life and healthcare outcomes.



April Ebru Isik
Implementation Manager


As an implementation manager, April Ebru Isik helps manage the implementation of new on-demand programs for InSight partners. Isik has several years of experience working in the health care sector. She earned her MBA in Health Sector Management from Temple University and her DDS from Istanbul University in Turkey, where she practiced as a doctor of dental surgery for a number of years.


Nicole Zecca Photo-website sizeNicole Zecca
Scheduler for On-Demand Services


As InSight’s Scheduler, Nicole Zecca works to fill the scheduling needs for telepsychiatry providers delivering On-Demand services by matching provider availability to the needs of InSight’s healthcare partners. Zecca joins InSight with more than 5 years of experience in healthcare administration. Her professional background includes previous work in schedule management, as well as client care management and quality control. Zecca has a Bachelor’s degree from the Stockton University in Public Health Administration.

Neema Olory
External Operations Administrator


As the external operations administrator, Neema Olory provides support to the external operations department, including the on-demand, scheduled, connected and Inpathy teams. She provides partner-facing support, facilitating projects that add value to partners in collaboration with the marketing and communications team. Neema has experience as a mental health counselor, and holds a B.S. in Psychology from Liberty University. She is currently pursuing an M.B.A. in Marketing.

Leah Shamilov
Program Coordinator


As program coordinator, Leah Shamilov is responsible for  on-demand program implementations and providing ongoing support to InSight’s partners. Shamilov brings a range of experience in telemedicine, business and human resources to the role. Shamilov previously worked as a provider recruiter for InSight before joining the On-Demand team.