Dena Ferrell joined the CFG Health Network in 2007 as an intake coordinator. In 2009 she was promoted to the director of the Access Center, and she now serves as the Operations Director for both on-demand and scheduled services. Ferrell has her BA in Psychology and worked for 13 years as a Certified Mental Health Screener. Along with her knack for organization and management, Ferrell brings to the table over 20 years of experience in mental health. Ferrell is responsible for the day-to-day operations of telepsychiatry programs ensuring quality service delivery and customer satisfaction.
Danica Dugger joined InSight in January 2017 as InSight’s operations manager for on-demand services. As an operations’ manager, Dugger is responsible for ensuring that new programs are developed efficiently and that partner needs are consistently met with quality and timely service. She comes from a strong clinical background, having received her Master in Counseling Psychology with distinction and extensive experience working in or with hospitals in administration. Along with her knack for organization and being resourceful, Dugger has over 15 years working in the healthcare industry.
As a program coordinator, April Ebru Isik helps manage the implementation of new on-demand programs for InSight partners. Isik has several years of experience working in the health care sector. She earned her MBA in Health Sector Management from Temple University and her DDS from Istanbul University in Turkey, where she practiced as a doctor of dental surgery for a number of years.
Scheduler for On-Demand Services
As InSight’s Scheduler, Nicole Zecca works to fill the scheduling needs for telepsychiatry providers delivering On-Demand services by matching provider availability to the needs of InSight’s healthcare partners. Zecca joins InSight with more than 5 years of experience in healthcare administration. Her professional background includes previous work in schedule management, as well as client care management and quality control. Zecca has a Bachelor’s degree from the Stockton University in Public Health Administration.