This includes assessment, screening, diagnosis, treatment of consumers, provider consultations and determination of degree of disability in consumers. Telepsychiatry providers prescribe medication as necessary and conduct medication management on an ongoing basis.
InSight’s partners and their consumers are generally pleased with the level of care offered via telepsychiatry. Here are some outcomes from consumer surveys conducted at our partner facilities.
Survey of 312 Consumers at Community Service Group
- 98 % of respondents felt comfortable using telepsychiatry
- 99 % of respondents could easily hear the on-screen doctor during their session
- 98 % of respondents could easily see the on-screen doctor during their session
- 97 % reported that they had an effective interaction with their telepsychiatrist
Survey of 3 Clinics at West Michigan Community Mental Health
- 95 % agree that they are able to clearly see and hear the doctor during their session
- 91 % think the quality of medical care provided via telemedicine is “Excellent” or “good.”
Survey of 174 Consumers at a NHS Capital Region
- 99 % feel they are treated with respect by their telepsychiatrists
- 98 % are “Extremely” or “Very” satisfied with telepsychiatry
- 97 % would recommend telepsychiatry to others
A study of 387 child and adolescent telepsychiatry encounters (whose clinical profiles were representative of national samples). Returned high satisfaction for referring providers and consumers for children with ADHD, ODD, Mood Disorders, and Developmental Disorders.
Case Study: Burke Center MHEC in Texas
- Treated over 3,000 persons since it opened in 2008
- 100% of the psychiatric care via telemedicine
- Only 15% of patients have had to be transitioned to a higher level of care (hospital-based psychiatric care)
- Program has reduced the utilization of state hospital resources by 32%
- Telemedicine has been proven to work with no significant shortcomings and no “sentinel events.”
 Linda Godleski, M.D.; Adam Darkins, M.D., M.P.H.; John Peters, M.S. “Outcomes of 98,609 U.S. Department of Veterans Affairs Patients Enrolled in Telemental Health Services study from 2006–2010.” 2012.
 Myers, M, et. al., “Favorability, Acceptability and Sustainability of Telepsychiatry for Children and Adolescents.” 2007.
Learn more about licensure.
As credentialed members of the Medical Staff of your organization, InSight’s providers will assign any billing rights related to the delivery of their professional services back to your organization and will panel with local Medicare or Medicaid payers at your request.
As the leading national telepsychiatry company, we are able to recruit and employ an excellent team of psychiatric nurse practitioners and psychiatrists from a national pool of candidates.
We employ the top licensed professionals in all behavioral health specialty areas. We have providers who are licensed in every state and have experience in every setting and specialty population.
InSight’s providers integrate into the team and existing system of care at your facility to form collaborative relationships based on mutual respect and accountability.
InSight’s providers become credentialed members of the medical staff of the facilities that they serve and are expected to be intimately familiar with the options for different levels of care for each site and its community resources.
Televideo units should include a video camera, codec, flat panel monitor, speaker, and microphone. Your chosen system should be compatible with the standards-based video conferencing network of InSight, and should rely on H.323 or SIP protocols. InSight’s can provide credible suppliers of equipment and consult with you on the best solution for your organization.
InSight also offers an online platform that is an alternative to televideo equipment called Inpathy. Learn more about Inpathy.
With Inpathy your organization has an easy and affordable medium to connect with your designated providers. Inpathy connects consumers at your facility to their designated telepsychiatry providers through a secure, HIPAA-compliant platform.
To use Inpathy, each site needs a computer with a web camera, a microphone and a strong Internet connection.
Learn more about Inpathy.
InSight worked with us to establish a customized telepsychiatry program that is based on best practices from the industry. Though we faced some challenges at the outset on how to best integrate the service and establish appropriate operational and clinical work-flows, InSight served as a partner to us through the process.
InSight proactively collaborated with our staff and administrators to cultivate buy-in, familiarize everyone with the technology, and create best practice policies and procedures. The result has been that we are now able to use our internal psychiatric resources more efficiently while also supplementing the work of our team with additional clinical services from InSight telepsychiatrists.”
Robert Blackford, Former CEO at Bay Arenac-Access Alliance of Michigan
We have a wonderful doctor in our telepsychiatrist. She is engaging and compassionate while supporting and educating the patients on their illness and the medications she prescribes. She is attentive and responsive to the patients, and her vivacious personality projects well via televideo.”
– Karen Goodman at West Michigan Community Mental Health
Learn more about our clinical leadership staff.
InSight believes in a collaborative, team approach to care that includes everyone from on the ground clinicians, remote support teams and administrative staff. Everyone at InSight is committed to increasing access to quality behavioral health care.
Some of the general tips that the InSight team suggests include:
- Use a prescriber that is a strong fit for the organization, and orient them to your facility, workflows and community just as you would an in-person provider.
- Get buy-in and input from all relevant players early on. This may include payers, community members, clinical staff, medical affairs, IT staff, and consumers.
- Put telepsychiatry in its place. Technology should enhance, not replace good quality, in-person care.
- Become familiar with the technology. Conduct training and orientation via televideo in order to get everyone comfortable with this medium of connection and care.
The InSight team collectively employs more than 200 psychiatric nurse practitioners and physicians. Our providers collaborate with onsite resources to augment the existing system of care.
In addition to delivering services InSight is nationally recognized as a leader and advocate within the telemedicine industry. Members of the InSight team regularly participate and present at national and regional events including the American Psychiatric Association, the American Telemedicine Association, the American Academy for Child and Adolescent Psychiatry, and more.
InSight is the telemedicine arm of a larger behavioral health company called the CFG Health Network. The CFG Health Network is a private family of companies that includes InSight and several other companies that provide behavioral health services. Collectively, the CFG companies share a management team and certain back-office functions from their headquarters in Marlton, NJ. The CFG Health Network runs a number of brick and mortar behavioral health clinics and programs that influence InSight’s team approach.