Your First Online Appointment

How to Prepare:

Plan Ahead– Before your appointment, choose the space in your home where you’ll have your appointment, away from other household members and pets, and identify potential distractions ahead of time. Don’t schedule anything fifteen minutes before or after your appointment. Give your online appointment the respect it deserves by planning for it appropriately ahead of time.

Lighting– You’ll need adequate lighting during your appointment so your provider can see your face as clearly as they could face-to-face. Try not to sit with your back to direct sunlight, and check your webcam to make sure your entire face is illuminated on screen, this may involve bringing in additional lighting.

Noise– Your appointment is between your provider and you. Advise others in your home that you will need to be undisturbed for the duration of your appointment. Close the door, close windows, turn off radios, cell phones, and televisions, and test your microphone before the appointment begins. If possible, avoid doing your appointment in rooms where external sounds like doorbells and ringing phones can cause a disturbance.

Tips for a Successful First Meeting:

  • Come with an open mind- your provider is there to help.
  • Talk to your provider as if they were in the room with you.
  • Take notes ahead of time on topics you’d like to discuss with your provider

Ask questions. Again, your provider is there to help.