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Stewart Memorial Community Hospital Launches Telepsychiatry Program

Lake City, IA – Stewart Memorial Community Hospital, a general medical and surgical hospital with 25 beds, launched a telepsychiatry program this week to increase access to psychiatric care. Located in Calhoun County, Lake City is a rural area with a shortage of mental health professionals, as designated by the Rural Health Clinics Program and the Federal Office of Rural Health.[1]

Telepsychiatry is the delivery of psychiatry through real time videoconferencing. It is proven to be an effective form of care delivery and a great way to expand the psychiatric support at a hospital, especially during difficult to staff hours like nights and weekends.

In a primarily rural state such as Iowa, patients often have limited or no access to timely, affordable and quality care. This is especially prevalent in regards to psychiatric care. With telepsychiatry, emergency departments can efficiently address each patient that comes in, reduce admissions and decrease patient wait times.  Having access to telepsychiatry can also help reduce psychiatric boarding and help make sure that those admitted to psychiatric beds actually need them. This is particularly useful in Iowa which, according to the Treatment Advocacy Center, ranks second worst in the country for number of inpatient psychiatric beds with just 64 in the entire state.[2]

The telepsychiatry program is launched in partnership with InSight, a national telepsychiatry service provider organization. Telepsychiatry services are provided in the emergency department to help ensure patients struggling with mental health issues are properly treated. This gives room for other patients that come into the emergency department that may have potentially life threatening illnesses.

“Partners like Stewart Memorial Community Hospital exemplify the great impact telepsychiatry can have at a community level. Telepsychiatry has been shown to increase access to mental health care in rural areas and we’re pleased to expand that within communities like Lake City,” said InSight’s Operations Director Dena Ferrell.

“Stewart Memorial is always looking to incorporate innovative new programs that help our patients achieve a healthy mind and body. Our partnership with InSight will help better address the behavioral health needs in our community,” said Cindy Carsten, CEO of Stewart Memorial.

Stewart Memorial is served by 13 InSight telepsychiatry providers. All InSight telepsychiatry providers are licensed in Iowa and trained to provide care to Stewart Memorial patients in the same way as all onsite providers. Stewart Memorial’s partnership with InSight will help transform care in the emergency department and increase efficiency so that all patients are able to receive the care they need.

About InSight Telepsychiatry
InSight is the leading national telepsychiatry service provider organization with a mission to increase access to quality behavioral health care through telehealth. InSight’s behavioral health providers bring care into any setting on an on-demand or scheduled basis. InSight has 18+ years of telepsychiatry experience and is an industry thought-leader. More information can be found at www.InSightTelepsychiatry.com.

About Stewart Memorial Community Hospital
Stewart Memorial is committed to quality health and wellness for you and your family. Our goal is to transform our communities by providing coordinated care and exceptional experiences.

[1] Rural Health. (n.d.). Retrieved August 07, 2017, from https://www.ruralhealthinfo.org/am-i-rural/report?lat=42.26715&lng=-94.74603&addr=1301 W Main St%2C Lake City%2C IA 51449&exact=1

[2] Fuller, D. A., Sinclair, E., Geller, J., Quanbeck, C., & Snook, J. (n.d.). Going, Going, Gone TRENDS AND CONSEQUENCES OF ELIMINATING STATE PSYCHIATRIC BEDS, 2016. Retrieved August 8, 2017, from http://www.treatmentadvocacycenter.org/storage/documents/going-going-gone.pdf

 

Family Service Launches Outpatient Telepsychiatry Program

Philadelphia, PA – Family Service Association of Bucks County launched an outpatient telepsychiatry program to increase efficiency and access to psychiatric care for adults, children and adolescents across four of their locations in Bucks County, Pennsylvania. The telepsychiatry program is launched in partnership with InSight, a national telepsychiatry service provider organization.

Telepsychiatry is the delivery of psychiatry through real time videoconferencing. It is proven to be an effective form of care delivery and a convenient, cost-effective way to safely expand the psychiatric support without the challenge of staffing an in-person psychiatry provider.family service

Prior to implementing a telepsychiatry program, Family Service staffed an onsite psychiatrist that would travel between Langhorne, Doylestown and Quakertown locations. With telepsychiatry, Family Service was able to increase efficiency and reduce costly, time consuming commutes.

“Telepsychiatry allows organizations like Family Service to reduce commute time for providers and patients. This allows for more valuable time with patients,” said InSight’s Operations Manager of Scheduled Services Nate Ortiz.

It is estimated that 1,051,490 individuals in Pennsylvania are living with serious psychological distress including major depressive disorder, bipolar disorder, panic disorder or anxiety.[1] Telepsychiatry is a great solution in Pennsylvania and in many other states across the nation where there is a shortage of psychiatry providers.

“We are thrilled to be able to offer this innovative new service to our patients. We are dedicated to increasing psychiatric access to all consumers, and this is a smart way to ensure our patients are getting the care that they need on a consistent basis,” said Audrey J. Tucker, Chief Executive Officer.

InSight’s telepsychiatry provider will offer these services to patients in Family Service outpatient behavioral health programs, namely counseling.

About InSight Telepsychiatry

InSight is the leading national telepsychiatry service provider organization with a mission to increase access to quality behavioral health care through telehealth. InSight’s behavioral health providers bring care into any setting on an on-demand or scheduled basis. InSight has 18+ years of telepsychiatry experience and is an industry thought-leader. More information can be found at www.InSightTelepsychiatry.com.

About Family Service Association of Bucks County

Family Service Association of Bucks County is a nonprofit social service organization with locations throughout Bucks County, Pennsylvania. Family Service’s mission is to listen, care and help. Every day. For more than 60 years, Family Service has been improving the lives of children and their families, doing whatever it takes to help them overcome obstacles and reach their full potential. Visit www.fsabc.org to donate, volunteer or learn more about how Family Service helped more than 27,000 children, teens and adults last year.

[1] National Institutes of Mental Health, National Survey on Drug Use and Health (NSDUH) 2015, and

NSDUH-MHSS 2008-2012.

Geoffrey Boyce Speaks on InSight’s Role in Telepsychiatry Industry at NGA Rural Health Meeting

WASHINGTON, DC – Geoffrey Boyce, Executive Director of InSight Telepsychiatry, spoke at the National Governors Association (NGA) Rural Health Learning Collaborative meeting on August 9 in Washington, D.C.

A renowned national thought leader in the telemedicine industry, Boyce was invited to speak of a range of topics about InSight and telepsychiatry, which included:

  • InSight’s telepsychiatry models and service lines
  • Program level barriers and opportunities for telepsychiatry
  • Regulatory and legislative landscape
  • The state’s role in advancing telepsychiatry

I was honored to accept the invitation to speak to this group about the telepsychiatry industry,” says Boyce. “InSight prides itself on sharing industry level best practices and education for this growing field.”

The meeting took place at the Hall of the States on August 9 – 10. The NGA Center brought together leaders from five states: Michigan, North Carolina, North Dakota, New York and Nevada during a one-and-a-half-day meeting focused on strategies states may consider to meet behavioral health care needs in rural areas. State participants and attendees broke into teams and took part in sessions, where they met with speakers and NGA facilitators to ask questions and work on action plans. The teams presented their action plans and key takeaways at the end of the meeting.

Boyce spoke during a session called, “Using Telehealth and Telemedicine to Meet Behavioral Health Care Needs.” The session highlighted strategies to build and sustain successful telehealth models and addressed topics such as Medicaid reimbursement, the scope of practice policies and best practices and misconceptions about telehealth.

Other speakers during Boyce’s session included Latoya Thomas, Director of State and Policy Resources at the American Telemedicine Association and Brian Cooper, Telepsychiatry and Rural Health Specialist for the North Carolina Office of Rural Health, Department of Health and Human Services.

About InSight Telepsychiatry

InSight is the leading national telepsychiatry service provider organization with a mission to increase access to quality behavioral health care through telehealth. InSight’s behavioral health providers bring care into any setting on an on-demand or scheduled basis. InSight has 18+ years of telepsychiatry experience and is an industry thought-leader. More information can be found at www.InSightTelepsychiatry.com.

About the National Governors Association

The National Governors Association (NGA) is the bipartisan organization of the nation’s governors. Through NGA, governors share best practices, speak with a collective voice on national policy and develop innovative solutions that improve state government and support the principles of federalism.

Digital Health Direct-to-Consumer Telehealth: The Disruptive Solution to the Behavioral Health Provider Shortage

By: Scott Baker, MBA, InSight Business Innovations Manager

The link between behavioral health and medical outcomes is well understood. Providing behavioral health services can help keep some medical conditions in check and prevent hospitalizations and readmissions. However, more than half of US counties are currently without any psychiatrists, resulting in large care gaps and wait times of up to 3 to 6 months. As a result, many patients seek mental health services from primary care providers, who often lack both time and specialized psychiatric expertise to treat such conditions. A more dire situation arises when patients are discouraged from seeking treatment altogether, which can lead to further deterioration or crisis situations.

Amid this provider shortage and growing behavioral health crisis, telepsychiatry is emerging as an effective tool to meet providers’ referral needs. In addition, direct-to-consumer (D2C) telepsychiatry is becoming a more widely utilized treatment option—one that can fill gaps in care at a time when the need for services far outpaces provider supply and address issues before they escalate.

By enabling provider-patient interaction at any time from any location, D2C telehealth helps increase access to care and promotes a more comprehensive response to patient needs, whether physical or behavioral. Making care more convenient often leads to earlier interventions that help ensure patient needs are addressed before issues escalate and require higher-cost interventions.

D2C telepsychiatry: A natural fit for telehealth

The American Telemedicine Association defines telehealth as “the remote delivery of healthcare services and clinical information using telecommunications technology.” The more popular forms of telehealth rely on real-time videoconferencing to deliver services and address patients’ needs, emulating the kind of in-person exchange and connectivity experienced in a provider’s office setting. Continued growth of D2C telehealth underscores the attractiveness of the videoconferencing model, as patients—increasingly empowered in their own care choices—seek direct access to providers and alternative options to more conveniently manage their care.

When it comes to telehealth for behavioral health, telepsychiatry is now used for evaluation, consultation, and treatment throughout the care continuum, and it can be found in settings that range from acute inpatient settings and emergency departments (EDs) to community-based care environments and in-home referrals from primary care doctors and discharge planners.

D2C telepsychiatry takes the burden off primary care providers and expands referral options in areas lacking adequate psychiatric services. With additional providers available, patients are empowered with greater choice, rather than limited by what is within a drivable radius. Beyond primary care providers, community-based professionals such as referral coordinators, benefit managers, and discharge planners can leverage this option to help consumers access qualified behavioral health specialists in a timely manner.

Collaborative care between telepsychiatry providers and patients’ primary care and regular providers can also extend the value proposition of D2C telepsychiatry by improving coordination, increasing clinical exchanges and connecting a patient’s community of caretakers for more holistic care.

The advantages of D2C

D2C telepsychiatry delivers inherent advantages for both patients and providers, including:

Flexibility. Consumers can schedule appointments outside of traditional weekday time slots, including nights and weekends, and can often find available appointments within a few days of their request.

Convenience. Services can be accessed from any private location leading to better continuity of care. For example, consumers can continue treatment with the same psychiatric provider during life transitions, such as moving to a new city for college.

Privacy. Like in-person care, telepsychiatry protects the privacy of patients. In fact, confidentiality may be heightened since appointments are accessed from home, eliminating the potential that patients will see someone they know in a waiting room—a concern that keeps many from seeking out treatment.

High-quality care. Telepsychiatry meets the standard of traditional in-person care for diagnostic accuracy, treatment effectiveness, quality of care, and patient satisfaction. Along with all major national healthcare associations, the American Psychiatric Association supports the use of this model.

Implementing telepsychiatry

Healthcare organizations interested in utilizing D2C telehealth and telepsychiatry should, of course, consider situational nuances prior to determining the best course of treatment. Conditions such as anxiety, depression, stress, life transitions, childhood mood disorders, and ADHD align well with D2C telepsychiatry. However, it is not appropriate for patients who display suicidal, homicidal, delusional or paranoid symptoms.

In addition, providers should keep in mind that while most people have access to reliable internet connections and smart devices that can support telepsychiatry, not everyone has this luxury. Prior to making referrals, providers should assess a patient’s ability to follow through with the telepsychiatry option.

The potential of D2C telepsychiatry

D2C telehealth models, and specifically telepsychiatry, represent a disruptive care delivery movement that is laying the groundwork for a more connected community and collaborative care continuum. By improving access, these forward-thinking models of care promote early intervention, addressing issues before they escalate and require higher-cost interventions. Ultimately, it’s an optimal framework for improving outcomes and empowering consumers in their care.

Original article posted in Oliver Wyman Health.

Improving Access to Care via Telebehavioral Health

Friedman_Joel

Joel Friedman, Ph.D.

By: Joel Friedman, PhD

For more than 25, years I have had the opportunity to provide outpatient behavioral healthcare services. During that time, I have observed the tremendous benefits thousands of individuals receive through access to care. My colleagues and I have the privilege of being a part of the process in which individuals make changes that significantly improve their quality of life. In some cases, these changes have literally been life-saving. We are becoming increasingly aware of how prevalent mental health disorders are in our communities, and through that awareness, we have come to realize that for each individual who is able to access effective behavioral healthcare, there are many others who are unable to do so.

Access to behavioral healthcare has been a challenge for decades. Dating back to the Community Mental Health Act of 1963, the vision people have had for access to behavioral healthcare has not been matched by the availability of services. The good intention of the community mental health center movement to “deinstitutionalize” individuals led to an increase in the need for treatment in the community. Unfortunately, the community resources were not nearly enough to keep pace with the growing need for treatment.

In addition to the insufficient number of available licensed behavioral healthcare providers and the limitations on insurance coverage for behavioral healthcare, there are many other factors that can influence accessibility of effective clinical services. People who utilize behavioral healthcare services frequently require sessions with their providers several times each month. The effective provision of treatment models such as Cognitive Behavioral Therapy (CBT) often involves dynamic interactions between the clinician and the patient on a regular basis. The application of CBT includes homework assignments that need to be reviewed and analyzed to ensure that progress is being made. Additionally, many psychotropic medications need to be closely monitored for side effects as well as their effectiveness in treating presenting symptoms, especially at the onset of treatment.

For some individuals, transportation to an office or facility in which behavioral healthcare is provided is not consistently available. Thus, they may not engage in treatment at all or receive insufficient treatment if they are required to travel to the clinician’s office. Other individuals may have access to reliable transportation but have young children and do not have childcare arrangements that will allow them to attend appointments at the clinician’s office.

Mental health disorders can affect individuals in a variety of ways. Some individuals suffer from intense symptoms of anxiety or panic. For those individuals, leaving their home on a regular basis is often not possible. Other individuals may suffer from paranoid ideation to the point that sitting in a waiting room among other patients while awaiting an appointment may be more than they can tolerate. Some individuals suffer from profound symptoms of depression and may not have the energy or motivation to leave their homes and travel, even for treatment of their symptoms.

While progress has been made in reducing the stigma associated with mental health disorders, a great deal of bias still exists. Many people elect not to pursue behavioral healthcare due to concerns about how they may be perceived by others if it becomes known they have received such services. In some cases, privacy may be crucial. For example, a teacher may not be uncomfortable sitting in a waiting room with one of their students while awaiting an appointment with an optometrist. However, that same teacher may feel very uncomfortable sitting in the waiting room of a psychiatrist or therapist and have a student walk in. Privacy in behavioral healthcare belongs to the patient—if he or she wishes to maintain it, our field is required to protect it as much as possible.

Over the past several years, I have observed the benefits that are associated with the provision of behavioral healthcare via telebehavioral health. Improved access to care is among the most significant of those benefits. Transportation issues that often prohibit individuals from receiving care at an office can be eliminated. Individuals with young children can often negotiate their childcare needs much more easily if their appointments do not involve travel to and from an office and dealing with a crowded waiting room. At some points during treatment the condition for which an individual is seeking treatment may be the reason why they do not access services. Symptoms of anxiety and/or panic, paranoid thoughts, or depression may be debilitating at times. If care is brought to the individual in their home, they may be able to progress to the point that they will then have the option of services provided at an office as well as in-home treatment. If in-home services are not available when the person is at a particularly difficult point in their ability to function, the risk of an undesired outcome is much greater.

We are continuing to make strides in our understanding of mental health disorders and in our ability to effectively treat those conditions. Expanding access to care for individuals who need behavioral healthcare treatment is not only an option we should pursue, it is an obligation if we are to reach those who may be in the most need of care.

 

Original article posted in Health Management Technology.

InSight Telepsychiatry Expert Presents Grand Rounds at Deborah Heart and Lung Center

BROWNS MILLS, NJ – Dr. Jim Varrell, InSight’s Medical Director spoke at the Deborah Heart and Lung Center in Brown Mills, NJ during grand rounds. Dr. Varrell gave a presentation on applications of telepsychiatry in hospital settings to an audience of doctors, residents and other behavioral health professionals.

Deborah Heart and Lung Center is a specialty hospital that sees heart and lung patients and has no emergency department. Deborah Heart and Lung Center is also a partner of InSight, where they utilize telepsychiatry on their medical floors.

Dr. Varrell’s presentation gave an in-depth outline of telepsychiatry, which included topics such as:

  • Overview of telepsychiatry
  • Telepsychiatry use in hospitals
  • How to set up a telepsychiatry program
  • Technological setup
  • Clinical workflow
  • Telepsychiatry regulations
  • Clinical best practices and case studies

“Our work at InSight has given us access to all the ins and outs of delivering behavioral healthcare via telemedicine,” said Dr. Varrell. “It is an honor to impart the knowledge we’ve gained from years of experience in the field, to a new generation of healthcare professionals.”

Dr. Varrell and other InSight leadership often present during grand rounds to educate medical professionals on the importance and best practices of telemedicine and its ability to increase access to quality care.

About InSight Telepsychiatry

InSight is the leading national telepsychiatry service provider organization with a mission to increase access to quality behavioral health care through telehealth. InSight’s behavioral health providers bring care into any setting on an on-demand or scheduled basis. InSight has 18+ years of telepsychiatry experience and is an industry thought-leader. Forty percent of InSight’s telepsychiatry providers are child and adolescent psychiatrists. More information can be found at www.InSightTelepsychiatry.com.

About Deborah Heart and Lung Center

The Deborah Vision means continuing to be the premier provider of cardiovascular and pulmonary services in the region. We will be known for excellent clinical outcomes and for supreme customer-driven service, and as the ultimate leader in patient safety and privacy. We will continue to partner with other quality providers and payers to ensure a seamless continuum of care to the patients we serve. We will continue to improve both service and quality in the most cost effective manners. This is our uncompromising standard of care.

InSight Brings Telepsychiatry Services to the Yellowstone County Detention Facility

BILLINGS, MT – Located in south central Montana, Yellowstone County is Montana’s most populous with an estimated 144,797 residents in 2009, according to the Montana Department of Commerce. The Yellowstone County Detention Facility brings six hours a week of InSight telepsychiatry services to their inmates from Psychiatric Nurse Practitioner, Renée Brunner Houser.

Renée Brunner Houser, PMHNP, MSN is a Montana licensed psychiatric nurse practitioner who has worked as a psychiatric nurse practitioner and registered nurse in a variety of settings such as psychiatric hospitals, inpatient/outpatient health centers, hospice facilities and public schools. InSight will provide first time evaluations, follow up care, medication management and more.

According the National Alliance on Mental Illness, at least 83% of jail inmates with a mental illness did not have access to needed treatment. In addition, telepsychiatry is found to improve access to mental health services for inmates and save correctional facilities from $12,000 to more than $1 million [1]. InSight brings years of experience in correctional facility psychiatric care to serve Yellowstone’s inmates and increase access to care when they need it the most.


[1] Deslich, S. (2013). Telepsychiatry in Correctional Facilities: Using Technology to Improve Access and Decrease Costs of Mental Health Care in Underserved Populations. The Permanente Journal,17(3), 80-86. doi:10.7812/tpp/12-123

The Psychiatrist Shortage in Virginia

By James Varrell, MD

HOW TELEPSYCHIATRY CAN HELP

Due to trends in mental health advocacy and growing clinical evidence, people are increasingly recognizing the benefits of psychiatry and behavioral health care. For example, a 2012 study published in Contingencies measured the cost of a single employee’s depression over a two-year period prior to that employee receiving depression treatment and found the cost to the business to be as high as $3,386 per affected employee.

Unfortunately, even with a cultural shift towards addressing mental illness in Lynchburg, employers and families are struggling to get convenient and timely access to care due to a significant shortage of psychiatrists. According to the National Alliance on Mental Illness, there are over a million Virginians who experience mental illness and about 300,000 of those illnesses are classified as serious. Even with 930 psychiatrists licensed in Virginia, there simply aren’t enough providers to go around. As a psychiatrist, the demands for services can be overwhelming.

Moreover, because most psychiatrists are concentrated in Virginia’s urban pockets (Northern Virginia, the Richmond metropolitan area and Hampton Roads) many individuals outside of these areas endure long commutes to reach the nearest psychiatrist who has available appointment times. Oftentimes, getting care for oneself or a family member can be off-putting and stressful.

How Telepsychiatry Can Help
Telepsychiatry is a growing and clinically effective way to provide psychiatry, mental and behavioral health care to individuals through online video calls. Telepsychiatry can be used to provide psychiatric evaluations, consultations and treatment to individuals in various settings including outpatient offices, correctional facilities, hospitals, emergency departments, crisis centers or even in homes.

Facility-based telepsychiatry has a decent foothold in the healthcare industry. Today one of telepsychiatry’s newer applications, direct-to-consumer (D2C) telepsychiatry, is quickly becoming popular. D2C telepsychiatry allows providers to give psychiatry, mental and behavioral health care to people directly in their homes or any other private space. This takes away the stress of commuting to and from in-person offices. It also means that the time individuals and their families spend getting care is shortened to only the duration of the session, making it easier to fit into a busy schedule.

An Individual’s Experience with D2C Telepsychiatry
For example, one of my patients, whom I will call Anna, suffers from severe anxiety and depression. As a result of her disorder, Anna struggled to leave her home, and her husband, Rick, often had to take time off of work to accompany her to appointments with her psychiatrist whose office was 50 minutes away.

The stress of her appointments made Anna’s symptoms worse, negatively impacted Rick’s work and put additional strain on their family life.

It was in their search for a better care solution that Anna started to receive psychiatric medication management from me and therapy from one of my colleagues all through telepsychiatry. Anna started to access her sessions from home in the evenings after her children had gone to bed. Using telepsychiatry allowed her to receive treatment independently and the reduced stress of receiving care has empowered her and helped her to better cope with her disorder.

The Benefits of D2C Telepsychiatry

Anna’s experience is one that is shared by many Virginians who struggle to find a convenient psychiatry or behavioral health solution for themselves or their loved ones. Here are some of the many ways people can benefit from D2C telepsychiatry:
• Convenience. People can schedule appointments outside of traditional weekday hours and can easily attend sessions using any computer, tablet or smartphone in any private space with a reliable internet connection.

• Increased access to care. Telepsychiatry expands choices for providers and specialists beyond those who are within driving distance. Any provider nationwide who is licensed in the individual’s state can offer services to them. Practicing online means providers can spend more time treating people instead of traveling between offices.

• High-quality care. With more providers to pick from, people can choose the one who best fits their personality, needs and schedule. Reputable D2C telepsychiatry programs will have their providers trained to deliver telehealth appropriately and effectively.

• Privacy. Telepsychiatry is safe and secure. Some individuals prefer seeking care from the privacy of home without the fear of running into a nosy neighbor in the waiting room.

Not only does this type of treatment make it possible for people like Anna to receive care in a comfortable environment, but it also removes stress from their work and personal relationships. Telepsychiatry improves lives and is an excellent tool for increasing access to psychiatry and behavioral health care in Virginia communities.

Original story posted in Lynchburg Business Magazine.

Telepsychiatry Long-Term Partnership a Continued Success

InSight Telepsychiaty and NewPoint Behavioral Healthcare Continue to Reduce Emergency Department Wait Times with Telepsychiatry for 15 Years

MARLTON, NJ — After 15 years of service, InSight Telepsychiatry and NewPoint Behavioral Healthcare continue to provide successful telepsychiatry services to individuals requiring emergency behavioral healthcare.

Winona InSight

As a New Jersey designated screening center, NewPoint Behavioral Healthcare provides behavioral health services such as emergency assessments, crisis intervention and referrals to inpatient psychiatric organizations.

The services offered by NewPoint Behavioral Healthcare combine traditional treatment options with telepsychiatry. When an individual enters a screening center during a psychiatric crisis, an on-site behavioral health screener conducts an initial assessment. The screener then meets with an InSight provider through phone or videoconference to determine diagnosis and treatment options. This could include admission, prescribing of medication or referral to follow-up care.

“NewPoint Behavioral Healthcare screeners truly develop a strong rapport with InSight’s providers,” says InSight’s Director of Operations Dena Ferrell, who worked as a behavioral health screener for the organization prior to joining InSight in 2007. “InSight providers really enjoy a friendly and productive working relationship that adds value to this partnership,” she added.

The partnerships success is exemplified through conducting over 200 telepsychiatry sessions in 2015 alone. “We use telepsychiatry 24/7 and most feel just as satisfied as they are with face-to-face psychiatrist sessions,” said Vikki McFadden, NewPoint Behavioral Healthcare’s Clinical Coordinator of Psychiatric Emergency Screening. “Before we were able to utilize telepsychiatry clients in other emergency room settings would sometimes wait days to be sent to the screening host,” McFadden added.

“The technology has gotten better,” says Jennifer Plews, NewPoint Behavioral Healthcare’s Director of Psychiatric Emergency, describing how telepsychiatry used to be delivered on a heavy cart with a monitor versus a cart that can now be easily pushed with one hand.

As one of InSight’s longest partnerships, NewPoint Behavioral Healthcare has seen firsthand how telepsychiatry has evolved. With a mission to provide a spectrum of quality services to maximize individual potential through education and empowerment, NewPoint Behavioral Healthcare has served communities in New Jersey for nearly 60 years through more than 16 outpatient behavioral health programs offering effective, affordable psychiatric screenings.

About InSight Telepsychiatry

InSight is the leading national telepsychiatry service provider organization with a mission to increase access to quality behavioral health care through telehealth. InSight’s behavioral health providers bring care into any setting on an on-demand or scheduled basis. InSight has 18+ years of telepsychiatry experience and is an industry thought-leader. Forty percent of InSight’s telepsychiatry providers are child and adolescent psychiatrists. More information can be found at www.InSightTelepsychiatry.com.

About NewPoint Behavioral Healthcare

The mission of NewPoint Behavioral Healthcare is to provide a spectrum of quality services to maximize individual potential through education and empowerment. NewPoint Behavioral Healthcare is committed to be the leader of quality mental health services in the region.

Telepsychiatry: Raising the Bar on Access to Mental Health Care

By Dr. James Varrell, Telepsychiatrist and Medical Director of InSight

As May—Mental Health Awareness Month—rolls around each year, health care stakeholders are reminded to reflect on the notable achievements and strides made in mental health treatment. The industry continues to forge new paths in terms of technological advancement, research, discovery and awareness, leading to a more holistic approach to care delivery and improved health outcomes across U.S. communities.

In terms of improving access to care, one advancement in particular carries significant weight for expanding care options and lowering costs for patients, providers and communities: telepsychiatry. Telepsychiatry is a form of telemedicine that uses videoconferencing to provide psychiatric evaluation, consultation and treatment. A growing segment of telepsychiatry is direct-to-consumer care, which is working to tear down stigma-related barriers to treatment and open doors to expanded referral options and more timely care. In fact, industry stakeholders increasingly recognize direct-to-consumer telepsychiatry as a primary solution for filling mental health care gaps at a time when the need is soaring.

In tandem with the goals of value-based care, today’s patients and providers are no longer willing to settle for limited mental health treatment choices within their community. Similarly, communities should no longer view the long waits traditionally associated with accessing psychiatric care as acceptable, especially when telepsychiatry lays the foundation for more optimal, timely care delivery.

Recognizing the Need for Greater Access

Today’s mental health landscape is characterized by an increased need for services coupled with a dwindling supply of psychiatrists. The reality is that 42.5 million Americans struggle with mental health conditions including stress, depression, anxiety, relationship problems, grief, mood disorders and other psychological concerns. Unfortunately, accessing effective treatment is not easily attainable given the following statistics:

  • More than 55 percent of U.S. counties are currently without any psychiatrists.
  • The mental health landscape is facing shortages in more than 4,600 areas.

In addition, referrals to community-based psychiatrists often have an average 3-6 month wait time—a fact that is especially true for specialty psychiatrists, such as those who have expertise in complex child conditions. To put this need into perspective, the number of child and adolescent psychiatrists in New Jersey would need to triple to adequately support the need in that state alone.

Primary care doctors are often sought out as a resource for filling these service gaps created by growing demand. Yet, many may be uncomfortable prescribing medication for mental health disorders or lack specific expertise on psychotropic medications.

Consider the following scenario:

A 53-year-old female has a history of refractory depression and has tried numerous antidepressant options through her primary care doctor, who is at a loss as to the correct formula for the patient’s needs. The patient’s history reveals that she has had discrete hypomanic episodes, characterized by sudden displays of energy, productivity and noticeably more creativity. These 1-2 week episodes were followed by a decline back to her usual depression. Looking for a second opinion regarding her care, her primary care doctor referred the patient to a telepsychiatrist.

When the telepsychiatrist reviewed her symptoms he made the conclusion that the patient has type two bipolar disorder and needed an appropriate medication regiment.

Fortunately, in this example, the patient suffering from type two bipolar disorder accessed the needed psychiatry expertise in a timely manner by using direct-to-consumer telepsychiatry. After an accurate diagnosis and subsequent follow-up visits with the telepsychiatrist, the patient’s medications were further adjusted, resulting in effective management of the disorder and a satisfied patient.

The Telepsychiatry Advantage

Direct-to-consumer telepsychiatry introduces notable opportunities to improve access to care. Through live, interactive communication with a licensed psychiatrist in a private setting of the patient’s choice, this treatment model diminishes many of the existing challenges to reaching patients in need.

For instance, patients who live in remote areas where mental health services are lacking have access to psychiatry expertise within a few days rather than several weeks or months. Also, stigma becomes less of an issue as patients are able to experience more privacy, and care is more conveniently accessed in the home or a private location.

Appointment scheduling options outside of traditional office hours address the roadblocks of busy lifestyles that are often a deterrent to consistent follow-up and treatment. In tandem, mental health providers can see more patients with this increased flexibility. Direct-to-consumer telepsychiatry can also support greater continuity of care. For instance, some patient populations, like teens and college students, are more willing to continue treatment if a relationship is maintained with the same psychiatric provider during life transitions like moving to a new city for college.

Telepsychiatry is clinically proven to deliver high-quality care that meets the standard of traditional in-person care for diagnostic accuracy, treatment, effectiveness, quality of care and patient satisfaction. Along with the majority of medical associations, the American Psychiatric Association supports the use of telepsychiatry as long as it is used in the best interest of the patient and complies with medical ethics and federal privacy and security regulations. For these reasons, telepsychiatry is increasingly becoming reimbursable by a number of insurance plans.

Forward Looking

Going forward, the industry must embrace the promise of direct-to-consumer telepsychiatry as a critical strategic component to improving access to care. Telepsychiatry is a viable option and an alternative to traditional in-person care for mental health issues that has the potential to better serve communities and improve population health.

Original story published in HIT Leaders & News.

Telepsychiatry Helps Businesses Realize Better Outcomes For All

By Barry Doan, MSW

In today’s busy, on-demand world, more employers are offering online or telemedicine services to employees to give them the ability to speak with a psychiatrist or nurse practitioner remotely. Telemedicine is not only convenient for employees who don’t have to take time off work for an appointment, but also helps employers reduce the cost of hospitalizations. While two-thirds of employers currently offer employees access to telemedicine services, that number is expected to increase to 90 percent by 2018.

One popular form of telemedicine is telepsychiatry, a clinical model that uses videoconferencing to provide psychiatry and mental health services, such as evaluations, consultations and ongoing treatment. It allows employees to receive mental health care through live, interactive communication with a licensed provider in a private setting, whether that’s at work, at home or in a healthcare facility. Telepsychiatry is particularly useful given the severe shortage of psychiatrists, which limits access to critical care and results in long wait times.

Impact of mental illness on employers

Mental illness is the leading cause of disability, accounting for one-third of new disability claims in 2015. Depression is among the top workplace challenges for employee assistance programs, along with family crisis and stress. While most employers provide coverage for mental health care, benefits and services aimed at preventing or reducing depression are often underutilized by employees for a variety of reasons. For example, they may have difficulty finding an in-network psychiatry provider in their area, trouble making an appointment that fits around their work schedule or employees may feel stigmatized or embarrassed by their condition.

Untreated mental health issues are costly to employers. The total economic burden of major depression, for example, is estimated to be $210.5 billion per year — nearly half of which is attributed to the workplace, including missed work days and reduced output. Further cost implications can also be attributed to treating medical conditions that often coexist with depression. Employees who suffer depression frequently have other medical conditions that occur at the same time, including diabetes, asthma, COPD, heart disease, chronic pain and insomnia. Treating these coexisting problems can significantly drive up costs. For example, researchers found that for every dollar spent treating depression, $1.55 was spend on depression workplace costs, while $2.13 was spent on treating coexisting disorders.

Advantages of offering a telepsychiatry benefit to employees

Investing in the mental wellbeing of employees creates measurable returns. Research by the American Psychiatric Foundation found that after only three weeks of mental health treatment, the number of work-impaired employees with behavioral health conditions was reduced by half, and after a little more than four months of treatment, two-thirds were no longer work-impaired.

Telepsychiatry can help employers improve productivity and profitability. Here are five reason why:

  1. Convenient

Providing convenient access to psychiatric and mental health care via telepsychiatry can help reduce absenteeism, tardiness and anger issues by allowing employees access to easy and convenient treatments thus enabling more consistent work attendance. Online appointments allow busy professionals to easily access specialty behavioral health services in a private and comfortable setting. Employees can also schedule appointments outside of traditional weekday time slots, such as weekends or in the evening, which reduces travel time and time away from work. By providing enhanced access to care, employees are more likely to engage in services more proactively and routinely.

  1. Prompt

When behavioral health issues are left untreated, they tend to get progressively worse. With telepsychiatry, employees have prompt access to routine care that reduces the chance of the condition becoming urgent or emergent. In light of the dramatic shortage of mental health providers, resources are scarce, driving up wait times to be seen in person. Telepsychiatry meets employees where they are, offering them faster access to care. Accessing telepsychiatry through online platforms not only allows for real-time diagnosis and treatment, but also provides more opportunities for communication between the employee and their mental health provider between sessions.

  1. Increased well-being

Employees who suffer from behavioral health issues cost employers $44 billion per year in lost productivity, mostly in the form of presenteeism — when employees are physically but not mentally present or working at full capacity. Offering mental health care not only reduces employee stress but improves morale. One study found employees who completed just one session with a mental health provider experienced significant improvement in work performance. Employers reported increased productivity and substantial improvement in overall mental health.

  1. Private

Telepsychiatry protects employee privacy and confidentiality just as in-person care does. Moreover, many find that not being in the same room as the provider actually enhances feelings of safety for many. Accessing appointments online also eliminates the possibility of running into co-workers in waiting rooms and/or psychiatry providers’ offices, which can be uncomfortable and contribute to anxiety.

  1. Quality care

Telepsychiatry is has been clinically proven to deliver high quality care that meets the standard of traditional in-person care for diagnostic accuracy, treatment, effectiveness, quality of care and patient satisfaction. Telepsychiatry offers enhanced access to care, which improves an employee’s ability to use services proactively and routinely, and providers can diagnose and prescribe medicine in the same way an in-person psychiatrist can.

Through telepsychiatry, employees and employers can experience better outcomes across the board.

Barry Doan has more than 30 years of behavioral health industry experience and now works for Inpathy, a division of the leading national telepsychiatry service provider organization that delivers telepsychiatry directly to employees and other individuals online.

Original story published on BenefitsPro.com on 4/24/17.

InSight Executive Director Receives 2017 Industry Leader Award

The American Telemedicine Association recognizes Geoffrey Boyce as a proven leader in the advancement and advocacy of telemedicine.

g boyce headshot

Geoffrey Boyce- ATA Industry Partner Honoree 2017

MARLTON, NJ – Geoffrey Boyce, Executive Director of InSight Telepsychiatry, is the recipient of the American Telemedicine Association’s 2017 Industry Leader Award.

The Industry Leader Award is presented each year to an individual or company that has made significant contributions to the advancement of telemedicine a federal, state and international level.

“Geoffrey has worked extensively in the promotion of telemedicine in a number of arenas,” says Les Paschall, CEO of InSight’s sister company, CFG Health Network. “This award recognizes his many accomplishments and tireless work to champion telemedicine and transform access to health care.”

The American Telemedicine Association (ATA) is the largest telehealth-focused organization. The non-profit organization is the leading telehealth association helping to transform healthcare by improving the quality, equity and affordability of healthcare throughout the world.

InSight Telepsychiatry is the leading national telepsychiatry organization with a mission to increase access to quality behavioral health care through innovative applications of technology. InSight has been practicing telepsychiatry for the past 18 years and runs telepsychiatry programs in settings than span the continuum of care across 27 states.

As executive director of InSight, Boyce has been active in telemedicine advocacy, education and reform initiatives. At a federal level, Boyce is an active leader in advocating for telemedicine-friendly changes to the Ryan Haight Act. He’s met with the DEA about the issue, spoke on the issue at several events and helped lead an ATA committee that produced comments on the Act that would make it telemedicine-friendly.

At the state level, Boyce played a crucial role in drafting a proposed telemedicine bill in New Jersey, which introduced significant regulations for the efficient delivery of health care services through telemedicine. He was among experts to testify before the New Jersey state Senate Health, Human Services and Senior Citizens Committee on the current and potential applications of telemedicine services and has continued to be a resource to the policy makers throughout the process.

Boyce also played a key role in advocating for New Jersey’s change in commitment laws to allow for electronic signatures in 2012. The revision represented significant improvement to the logistical challenges faced when screening and placing individuals appropriately, particularly in the delivery of the psychiatrist’s screen certificate.

Boyce worked with the Delaware Telehealth Coalition and the Delaware Medical Society to draft legislation making telemedicine more accessible through Delaware’s House Bill 69. He also helped design several innovative telemedicine partnerships within the state, including a 2014 pilot with the DSCYF to bring child and adolescent psychiatry to southern Delaware.

Through his work at InSight, Boyce has developed and implemented a number of innovative telepsychiatry and telebehavioral health programs for hospitals, health systems, outpatient health facilities and various other healthcare organizations. He launched the Adult Mobile Crisis Program and Children’s Crisis Psychiatry Program, allowing trained crisis support specialists to bring laptops equipped to connect a telepsychiatrist to the homes of callers experiencing psychiatric crisis in Pennsylvania. He launched the first ACT program to utilize telepsychiatry in Delaware. He also played a key role in the design of Inpathy, one of the nation’s first direct-to-consumer telebehavioral health platforms, and is currently working to expand into new areas through partnerships with health plans and insurance companies.

Boyce is an active public speaker on telehealth through presentations, webinars and events. Boyce has spoken on the topic of telemedicine at over 25 events in the past 5 years including presentations on the topic of Telepsychiatry to the American Telemedicine Association, the American Academy of Child and Adolescent Psychiatry, the National Association of Rural Health Associations, The Center for Telehealth and e-Law and many others.

Boyce also serves on the board of the Mid-Atlantic Telehealth Resource Center.

“I’m humbled by this honor. I’ve been involved with ATA for close to ten years and seen the organization and the telemedicine industry come into its own,” says Boyce. “We are no longer spending time convincing people that telemedicine isn’t voodoo and are now seeing real change. Telehealth is at that tipping point.”

Boyce will be presented with his award during the Industry Council Meeting at the 2017 International American Telemedicine Association Conference in Orlando, FL on Sunday, April 23.

InSight Telepsychiatry to Present at the American Telemedicine Association Annual Conference

InSight Telepsychiatry representatives are presenting at the American Telemedicine Association’s Annual Conference and Trade Show in Orlando. Their presentations, will address innovative telebehavioral health programs in a variety of settings, drawing on InSight’s experience as the leading national telepsychiatry provider organization.

ORLANDO, FL – InSight Telepsychiatry, the leading national telepsychiatry provider organization with a mission to increase access to behavioral health care, today announced thought leaders from the company, along with CFG Health Network and InSight partner, Access Services, will give presentations on a variety of telepsychiatry topics during the American Telemedicine Association’s (ATA) Annual Conference and Trade Show, taking place in Orlando, FL from April 23 to 25. ATA is the industry’s leading event for insights into the latest telemedicine and mobile health trends.

On Monday, April 24, representatives from InSight, CFG and Access Services will present during the session called The Use of Consumer-Based Telemental Health for Acute and Long-Term Needs. This session will feature “Bringing Help Home: The Use of Telepsychiatry in a Mobile Crisis Program” presented by Dan Khebzou and Jessica Fenchel, and “Getting Ahead of the Curve: Layering Home-Based Telehealth into an Existing Outpatient Mental Health Clinic” presented by Joel Freidman, PhD, that discusses the use of Inpathy, InSight’s direct-to-consumer division.

Dan Khebzou, a regional account executive for InSight, and Jess Fenchel, the senior director for adult behavioral health and crisis at Access Services, will give details on the partnership that facilitated the nation’s first mobile crisis program to utilize telepsychiatry.

Access Services and InSight work together to connect individuals in crisis and crisis team members with a remote telepsychiatry provider who is able to rapidly meet the person where they are – all through telehealth. This case study will review the implementation steps the partners went through to develop and roll out a successful program including designing workflows, selecting providers, overcoming hurdles, informing payers, choosing their technology and educating their teams. In addition, they will discuss lessons learned.
In the second presentation, Joel Friedman, PhD., the clinical director of CFG Health Network, will give details on how Center for Family Guidance, an outpatient mental health organization with three offices, is utilizing Inpathy, in order to meet the increasing needs of consumers.

Additionally, InSight Executive Director Geoffrey Boyce will present the e-poster, “Do You Know Ryan Haight?” on April 23. This poster will break down the confusing elements of the Ryan Haight Act into digestible and applicable pieces.

Visit booth 1506 for more information and to connect with InSight. To schedule a time for a meeting, contact Olivia Boyce at oboyce@in-sight.net or 770.713.4161.

InSight Telepsychiatry is the leading national telepsychiatry service provider organization with a mission to increase access to quality behavioral health care through innovative applications of technology.

Winona Health’s Telepsychiatry Program Proves Successful In First Few Months

Winona Health recently implemented a telepsychiatry program in partnership with InSight Telepsychiatry. The program has received praise from both patients and staff.

WINONA, Minn.— Winona Health recently launched a telepsychiatry program in their outpatient department as part of a partnership with InSight Telepsychiatry.

Winona InSightTelepsychiatry is the application of telemedicine to the specialty field of psychiatry. The term typically describes the delivery of psychiatric assessment and care through secure videoconferencing.

Winona Health’s outpatient telepsychiatry program increases access to psychiatric appointments for people in the Winona community seeking mental health treatment. There are more than 4,600 health professional shortage areas (HPSAs) in the U.S. today, and in Minnesota, only 30 percent of mental health HPSAs are met.

Patients who have received treatment through the new telepsychiatry program have praised this delivery of care in post-appointment surveys, noting the ease of use of the technology and satisfaction with InSight provider, Dr. Maaz Siddiqui.

“This new program is essential in providing the best quality care to our mental health patients,” said John Rislove, Co-Director of Inpatient Medical Services at Winona Health. “We have 100 percent approval ratings for the new telepsychiatry program so far, which attests to the quality and effectiveness of care Winona and InSight’s Dr. Maaz Siddiqui provides.”

In the survey, 90 percent of patients surveyed reported that they were “Comfortable” or “Very Comfortable” with the telemental health technology they used and 100 percent planned to return to the service. Additionally, 98 percent of respondents reported that their treatment by Dr. Siddiqui and the onsite staff was either “Very Good” or “Good.”

Over 50 percent of adults in Minnesota with a mental illness do not receive treatment or counseling. The telepsychiatry program at Winona has provided care for over 200 patient visits since December.

“We’re excited to supplement Winona Health’s current system of mental health care in the treatment and support of individuals in the Winona community,” said Geoffrey Boyce, executive director of InSight Telepsychiatry. “Our goals are to maintain the high quality of care we’ve seen so far while continuing to increase access to psychiatry through our partnership.”

About Winona Health

Winona Health is a community-owned, not-for-profit healthcare system nestled among the bluffs along the Mississippi River in picturesque Winona, Minn. The healthcare system provides comprehensive care for individuals through all stages of life. In addition to a primary care and multi-specialty clinic in Winona, Winona Health has a primary care clinic in Rushford, Minn. Winona Health also provides care for the community through its 99-bed hospital and senior services including assisted living, long-term care and hospice services. For more information about Winona Health, visit www.winonahealth.org.

About InSight Telepsychiatry

InSight is the leading national telepsychiatry service provider organization with a mission to increase access to quality behavioral health care through telehealth. InSight’s behavioral health providers bring care into any setting on an on-demand or scheduled basis. InSight has 18+ years of telepsychiatry experience and is an industry thought-leader. More information can be found at www.InSightTelepsychiatry.com.

News on Telemental Health Services

(Original story published in Federal Telemedicine News — April 2, 2017)

Advancing critical telemental health services to help individuals with behavioral health issues was discussed at ATA’s Telehealth Capitol Connection (TCC) www.americantelemed.org briefing held on March 28, 2017. The use of technology enables mental healthcare to be delivered to major sectors of the population especially in rural areas in spite of the shortage of professionals.

Neal Neuberger as Senior Policy Consultant to ATA and moderator, opened the event by saying the use of technology in medicine has exploded since providers, patients, and employers see the advantages. However, as he pointed out, there are still policy matters that have to be addressed such privacy, finding eligible providers to deliver mental health care, and reimbursement issues.

Representative Tim Murphy (R-PA) https://murphy.house.gov Practicing Psychologist and Commander in the Naval Reserve reports, “Substance abuse and drug addiction is a major problem in this country, but the fact is that many people aren’t able to get adequate treatment fast enough because there are not enough professionals or facilities available to treat the affected population.

As reported, Congressman Murphy was able to secure an additional $15 billion in AHCA with a requirement that states must use the additional resources for mental health and addiction treatment. “We are continuing to build on our successful record to help families in the current mental health and addiction crisis. This additional $15 billion investment represents the largest surge in behavioral health funding in recent history.”

According to “Twelve percent of the 702,000 veterans have successfully received care using telehealth through the VA program”, according to John Peters, Deputy Director, Office of Connected Care, at the Department of Veteran’s Affairs, https://connectedcare.va.gov,

He reports, “Patient satisfaction for 304,000 veterans using store and forward telehealth is 94 percent, satisfaction for 307,000 veterans using video telehealth is 92 percent, and for 156,000 veterans using home telehealth, the patient satisfaction is 83 percent.”

He mentioned the bill “The Care Veterans Deserve Act of 2017” (H.R 1152) that was introduced on February 16, 2017. The bill amends the “Veterans Access Choice and Accountability Act” to make the VA’s Choice Program permanent and includes veterans with a 50 percent service connected disability.

Currently, a number of vital remote psychiatry services are available to community-based organizations, according to Geoffrey Boyce Executive Director, for InSight Telepsychiatry http://insighttelepsychiatry.com “Facing budget constraints, many community-based organizations are choosing to supplement their onsite psychiatric services with remote psychiatric prescriber teams.”

InSight is able to provide correctional facilities 24/7 access to psychiatric treatment within one hour after the request is submitted. InSight is able to respond to on-demand telepsychiatry services quickly to support an inpatient or a home setting crisis situation.

Deborah C. Baker, J.D., Director of Legal & Regulatory Policy in the Office of Legal and Regulatory Affairs, representing the American Psychological Association’s www.apa.org Practice Directorate, wants to see changes in licensing occur that would be specific to psychology.

As Baker explained, “The laws are confusing and a number of questions need to be clarified. To deal with jurisdiction issues, a few years ago, the “Psychology Interjurisdictional Compact” (PSYPACT) was introduced by the Association of State and Provincial Psychology Boards.

PSYPACT uses model language to discuss where a psychologist is physically related, where the psychologist is licensed to practice psychology, and where the client patient is physically located. Since PSYPACT is only model language, it would need to be passed in at least seven states to come into existence.

Lauren McGrath Vice President Public Policy for Centerstone, https://centerstone.org, a healthcare organization operating for 60 plus years, offers services for health homes, emergency follow-up services, integrated primary care, help for addiction, hospital and crisis services, intellectual and developmental disabilities services,  and also actively helps veterans suffering from PTSD and combat stress.

Today, Centerstone provides mobile and remote assessments in order to facilitate a quick referral for the coordination of care and appropriate treatments. The team is able to see how each person is doing by using a dashboard and if there is a problem, connections can be made by using a bidirectional app or be connected via telehealth.

— Carolyn Bloch of Bloch Consulting Group

Bloch has researched and reported on Federal government and legislative activities in the areas of science, R&D, defense, telemedicine, and health technology — and has worked with many scientific and technical newsletters, publishing firms, and other companies.

The author of 5 books and many articles based on Federal government activities, Federal funding programs, and university research grant opportunities. Carolyn Bloch has also taught courses in proposal writing for government contracts at a number of colleges and universities.

She is a member of the National Press Club, American Telemedicine Association, and the Healthcare Information and Management Systems Society (HIMSS) Maryland Chapter.

Live & Practice: Small Towns and Cities

(Original story published in PracticeLink Magazine—Spring 2017)

Marlton, New Jersey

Just 30 minutes from Philidelphia, 90 minutes from New York City and 2 hours from Baltimore, Marlton is popular among people who want to be near family in one of these major geographic areas while enjoying a small-town lifestyle. Marlton has strong community spirit, with several annual festivals sponsored by local government and scores of free exercise facilities, family activities and classes such as yoga and karate for residents.

Small towns and rural areas sometimes present a challenge for health care providers. That was the case when a rural southern New Jersey community first contracted with CFG Health Network, which is based in Marlton.

The community asked CFG to cover its psychiatry needs. But a week before the contract was to begin, there was a new requirement: all physicians had to be able to get to the facility within an hour of getting a call.

To continue reading, click here.

PracticeLink article

 

 

Billings Clinic is now Bringing After-hours Psychiatric Care to its Emergency Department and Inpatient Unit Through Partnership with InSight Telepsychiatry

Jan. 17, 2017 | Billings Clinic of Billings, Montana, has partnered with InSight Telepsychiatry to bring after-hours telepsychiatry services to their emergency department and inpatient unit, an innovative program which will ensure individuals in need of psychiatric treatment at Billings Clinic will have access to timely, quality care.

BILLINGS, MT — Billings Clinic, Montana’s largest healthcare organization, and InSight Telepsychiatry are pleased to announce a new partnership to increase inpatient and emergency psychiatric coverage.

The program is designed to lessen wait times for psychiatric evaluations, admission, and treatment decisions.  The partnership gives Billings Clinic staff access to a team of remote psychiatrists who can do psychiatric evaluations, follow-up consultations and medical consultations through telehealth using video calls. Nurses and emergency department physicians can now connect patients with a remote telepsychiatry provider in as little as an hour.

The telepsychiatry program runs from 10 p.m. to 8 a.m., 7 days per week. Since, psychiatric emergencies often happen at night or on weekends, this schedule means that individuals in crisis are able to get the care they need more quickly.

The program is a result of a partnership between Billings Clinic and InSight Telepsychiatry, the leading national telepsychiatry organization and partner of MHA Ventures, a subsidiary of the Montana Hospital Association. Montana, like many other states across the country, struggles to have sufficient psychiatric coverage in its hospitals and clinics due to a national shortage of psychiatrists.

At nearly double the national average, Montana has the highest suicide rate in the United States with more than 23 suicides per 100,000 people[1]. Additionally, over 75% of Montana’s population has inadequate access to psychiatry[2]. So with the option to utilize remote providers, telepsychiatry and other telemedicine services represent unprecedented access to specialists who are typically difficult to recruit in rural and underserved areas.

“Really, the best thing about a program like this one,” says InSight’s Medical Director Jim Varrell, MD, “is that Montanans now have access to psychiatric services where they may not have had previously.”

”This partnership is another step for Billings Clinic toward improving mental health care for people in crisis,” said Lyle Seavy, Billings Clinic Director of Psychiatry, “We are addressing those peak times when staffing is a challenge to help meet the needs of our patients, help reduce strain on our staff and help improve the experience for people in a mental health crisis.”

As a result of the partnership, the telepsychiatry program is expected to expand into additional Billings Clinic facilities.

In addition to facility-based models of telepsychiatry, InSight is also working with the Montana chapter of Mental Health America to offer telemental health care to individuals in their home or other private spaces online.

About Billings Clinic

Billings Clinic is Montana’s largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, Billings Clinic is governed by a board of community members, nurses and physicians. At its core, Billings Clinic is a physician-led, integrated multispecialty group practice with a 285-bed hospital and Level II trauma center. Billings Clinic has more than 4,000 employees, including more than 400 physicians and advanced practitioners offering more than 50 specialties. More information can be found at www.billingsclinic.com.

About InSight Telepsychiatry

InSight is the leading national telepsychiatry service provider organization with a mission to increase access to quality behavioral health care through telehealth. InSight’s behavioral health providers bring care into any setting on an on-demand or scheduled basis. InSight has 18+ years of telepsychiatry experience and is an industry thought-leader. More information can be found at www.InSightTelepsychiatry.com.

 


[1] Suicide: Montana 2016 Facts and Figures. (2016). In American Foundation for Suicide Prevention. Retrieved January 12, 2017, from https://afsp.org/about-suicide/state-fact-sheets/#Montana

[2] Mental Health Care Health Professional Shortage Areas (HPSAs). (2016, September 8). In Kaiser Family Foundation. Retrieved January 12, 2017, from http://kff.org/other/state-indicator/mental-health-care-health-professional-shortage-areas-hpsas/?currentTimeframe=0

MHA Ventures Partners with InSight Telepsychiatry

Dec. 19, 2016 | MHA Ventures and InSight Telepsychiatry are partnering to help bring on-demand, scheduled and direct to consumer care to hospitals in the state of Montana. These efforts will improve access to mental health care and providers.

Helena, MT — A new partnership between MHA Ventures and InSight Telepsychiatry will improve care options throughout communities in Montana. MHA Ventures (MHAV), the for-profit subsidiary of the Montana Hospital Association, works with successful healthcare organizations to help Montana become a “Top 10 Healthy State.”  InSight has been endorsed by MHAV to help members of the association improve mental health in the communities they serve through telepsychiatry.

Telepsychiatry is psychiatric care delivered through secure videoconferencing.

Members of the Montana Hospital Association provide the full spectrum of health care services, including hospital inpatient and outpatient, skilled nursing facility, home health, hospice, physician, assisted living, senior housing and insurance services.

Mental health is an important topic to address across the state as Montana has the highest suicide rate among any state in the United States at nearly twice the national average. Approximately 54 of 56 counties in Montana are designated as mental health professional shortage areas meaning those counties do not meet the criteria of having at least one mental health professional per 10,000 people. Psychiatric providers are particularly hard to come by in Montana outside of a few cities.

“We are excited by this partnership’s ability to help bring care to Montana communities that have been struggling with acute needs for psychiatric care,” says Dr. Jim Varrell, Medical Director of InSight. “With on-demand telepsychiatry, hospitals can have access to psychiatrists who can make admission or treatment decisions within an hour on average. Other locations like clinics, primary care offices or correctional facilities can also benefit from our scheduled telepsychiatry services. With telepsychiatry, psychiatry providers can offer care to anyone, anywhere as long as there is adequate internet connectivity.”

In addition to facility-based models of telepsychiatry, InSight is also working with the Montana chapter of Mental Health America to offer telemental health care to individuals in their home or other private spaces online.

InSight is already working with the Billings Clinic in Montana to provide on-demand, after-hours telepsychiatry services in the emergency department.

Telepsychiatry is an effective, cost-conscious and proven way to bring psychiatry providers, especially those with hard-to-find specialties, into areas where there may be a shortage like Montana rural and frontier land.

For nearly 30 years, MHAV has improved consumer care and reduce operating costs by tailoring flexible programs to fit the needs of each individual hospital.

InSight, the leading national telepsychiatry service provider organization, has over 17 years of industry experience, serves over 225 organizations across 26 states and has implemented telepsychiatry programs across the spectrum of care. Together, MHAV and InSight will work to improve the mental health of communities throughout Montana.

 

New Psychiatric Practice in New York Allows Individuals to Get Their Mental Wellness On(line)

Telebehavioral health allows individuals to attend sessions with behavioral and mental health providers online through secure videoconferencing. Inpathy is a division of InSight Telepsychiatry, the largest telebehavioral health organization in the nation.

Inpathy providers include adult and child and adolescent psychiatrists and psychiatric nurse practitioners that are available for psychiatric assessments, medication management and prescriptions when appropriate. Therapists and counselors are also available for talk therapy sessions through telehealth.

Many of the Inpathy telebehavioral health providers offer night and weekend appointments, which can be accessed through the internet from home using a smartphone, tablet or a computer with a webcamera. This makes managing behavioral health care more convenient by eliminating the need to travel to in-person appointments and sit in waiting rooms. Another benefit of telebehavioral health is that it is a more private way to access behavioral health services, which makes it a good option for individuals who are worried about a stigma on behavioral or mental health care.

Just like in an in-person office, the telebehavioral health providers who deliver services through Inpathy are fully supported by a clinical and administrative staff that handles their scheduling, billing, intake, general operations and clinical oversight.
Inpathy accepts insurance from several major insurance companies, including Aetna. For in-network telebehavioral health sessions, individuals are only charged their co-pay just like they would be for an in-person session. Inpathy providers are also available for out-of-network and cash-pay appointments.

“There is a huge shortage of psychiatrists across the nation,” says Geoffrey Boyce, executive director at InSight. “Telepsychiatry and telebehavioral health offer a unique solution for making psychiatry appointments easier to book and attend.”

Inpathy has telebehavioral health appointments available with many New York-licensed providers, including the following:

  • Doug Ikelheimer, MD- an extremely experienced telepsychiatrist with expertise in the psychopharmacologic management of mood disorders, anxiety disorders, chronic mental illness and addictions
  • Catherine Newton, LCSW – a licesnsed clinical social worker who specializes in working with individuals who have experienced trauma and is trained in Eye Movement Desensitiazation and Reprocessing (EMDR)
  • Ragy Girgis, MD – a board certified psychiatrist with an interest in the psychopharmalcologic management of schizophrenia, mood disorders, anxiety disorders and eating disorders in adults
  • Hinna Shah, MD – a board certified adult and child and adolescent psychiatrist with experience working with individuals who have depression, bipolar disorder, anxiety disorders, autism spectrum disorder and ADHD
  • Liz Espinoza, LCSW – a Spanish-speaking licensed clinical social worker who is interested in helping individuals achieve life goals and specializes in anger management, relationship, communication and life transition issues

Telehealth is a rapidly growing industry and more and more insurance companies and providers are offering this form of care. Numerous studies have shown telebehavioral health to be as effective as in-person behavioral health services in most situations.

To get started as an individual using telebehavioral health care, individuals can visit http://www.inpathy.com to search the Inpathy provider directory, sign up, select an appropriate provider and schedule a session. Inpathy has a 24-hour technical support line and care navigation team that can be reached at 1.800.442.8938.

InSight is also in the process of developing referral relationships with a number of New York organizations that could benefit from additional behavioral health services for their clients. To learn more about this or connect individuals you know to care, visit http://www.inpathy.com.

Cathy Newton

Telebehavioral Health Practice Launches in Delaware and New York

AUGUST 21, 2016 | Mental health providers, including psychiatrists are now available for assessment, therapy and medication management through a newly launched behavioral health practice in Delaware and New York called Inpathy. Inpathy is unique in that it operates entirely through telebehavioral health- a convenient, private and effective medium of care that is rapidly growing in popularity.

Telebehavioral health allows individuals to attend sessions with behavioral and mental health providers online through secure videoconferencing. Inpathy is a division of InSight Telepsychiatry, the largest telebehavioral health organization in the nation.

Inpathy providers include adult and child and adolescent psychiatrists and psychiatric nurse practitioners that are available for psychiatric assessments, medication management and prescriptions when appropriate. Therapists and counselors are also available for talk therapy sessions through telehealth.

Many of the Inpathy telebehavioral health providers offer night and weekend appointments, which can be accessed through the internet from home using a smartphone, tablet or a computer with a camera. This makes managing behavioral health care more convenient by eliminating the need to travel to in-person appointments and sit in waiting rooms. Another benefit of telebehavioral health is that it is a more private way to access behavioral health services, which makes it a good option for individuals who are worried about a stigma on behavioral or mental health care.

Just like in an in-person office, the telebehavioral health providers who deliver services through Inpathy are fully supported by a clinical and administrative staff that handles their scheduling, billing, intake, general operations and clinical oversight.

Inpathy accepts insurance from several major insurance companies, including Aetna. For in-network telebehavioral health sessions, individuals are only charged their co-pay just like they would be for an in-person session. Inpathy providers are also available for out-of-network and cash-pay appointments.

“There is a huge shortage of psychiatrists across the nation,” says Geoffrey Boyce, executive director at InSight. “Telepsychiatry and telebehavioral health offer a unique solution for making psychiatry appointments easier to book and attend.”

Inpathy has telebehavioral health appointments available with many Delaware and New York licensed providers, including the following:

  • Doug Ikelheimer, MD- an extremely experienced telepsychiatrist with expertise in the psychopharmacologic management of mood disorders, anxiety disorders, chronic mental illness and addictions
  • Lamont Josey, LCSW- a clinical social worker who offers therapy to individuals 8 years old and up and has a specialty in trauma-focused Cognitive Behavioral Therapy (CBT)
  • Humberto Quinanata, MD- a Spanish-speaking child and adolescent psychiatrist with an interest in psychopharmacology
  • Patti Rodgers, PMHNP- a board certified psychiatric nurse practitioner who serves adults and aims to educate and empower the people with whom she works
  • Catherine Newton, LCSW – a licesnsed clinical social worker who specializes in working with individuals who have experienced trauma and is trained in Eye Movement Desensitiazation and Reprocessing (EMDR)
  • Ragy Girgis, MD – a board certified psychiatrist with an interest in the psychopharmalcologic management of schizophrenia, mood disorders, anxiety disorders and eating disrders in adults
  • Hinna Shah, MD – a board certified adult and child and adolescent psychiatrist with experience working with individuals who have depression, bipolar disorder, anxiety disorders, autism spectrum disorder and ADHD
  • Liz Espinoza, LCSW – a Spanish-speaking licensed clinical social worker who is interested in helping individuals achieve life goals and specializes in anger management, relationship, communication and life transition issues

Telehealth is a rapidly growing industry and more and more insurance companies and providers are offering this form of care. Numerous studies have shown telebehavioral health to be as effective as in-person behavioral health services in most situations.

To get started as an individual using telebehavioral health care, individuals can visit www.Inpathy.com to search the Inpathy provider directory, sign up, select an appropriate provider and schedule a session. Inpathy has a 24-hour technical support line and care navigation team that can be reached at 1.800.442.8938.

InSight is also in the process of developing referral relationships with a number of Delaware and New York organizations that could benefit from additional behavioral health services for their clients. To learn more about this or connect individuals you know to care, visit www.Inpathy.com

Innovative ACT Program Utilizing Telepsychiatry to Be Highlighted at American Telemedicine Association Annual Conference

May 17, 2016 | Representatives from Resources for Human Development and InSight Telepsychiatry will discuss a first-of-its-kind program that brings telepsychiatry to individuals with severe mental illness receiving care through assertive community treatment programs in Delaware.

InSight RHD

Speakers representing Resources for Human Development (RHD) and InSight Telepsychiatry will highlight their unique use of telepsychiatry in two Delaware assertive community treatment (ACT) programs at the American Telemedicine Association Annual Conference on May 17.

InSight telepsychiatrist Shelley Sellinger, MD, and RHD’s Unit Director in Delaware Laura Marvel will present a case study detailing the organizations’ development of a telepsychiatry program for RHD’s ACT teams in Wilmington and Dover, Del., the first program of its kind in the nation. Marvel, who has spent the past 15 years working in Delaware’s mental health system, was a driving force behind the creation of the program. Dr. Sellinger provides 32 hours of scheduled telepsychiatry services per week to RHD’s Dover program from her home office in New York.

Using 4G-enabled laptops and tablets, RHD social workers can bring remote telepsychiatry providers directly to the homes of individuals with severe mental illness participating in RHD’s ACT programs. These in-home visits are used in conjunction with office visits where a telepsychiatrists is also a part of the care team.

ACT programs bring together counselors, psychiatrists, registered nurses, case managers and vocational specialists to help individuals whose mental health conditions cause them significant challenges in working, maintaining social relationships, living independently and managing their health. These providers work with individuals to identify what is preventing them from living a successful life and facilitate independence. The ACT model of care was developed in the early 1970s and was widely adopted in communities across the countries by the end of the decade.

In 2012, Delaware awarded ACT contracts in Dover and Wilmington to RHD, a national human services nonprofit organization, with the goal of discharging consumers from inpatient units and providing them with intensive, 24/7 outpatient care. However, Delaware’s shortage of available psychiatry providers, which reflects national shortages, made it challenging for members RHD’s ACT provider team to come together regularly.

To address this problem, RHD took a unique approach, partnering with InSight the next year to incorporate telepsychiatry into their ACT programs.

The two organizations created a telepsychiatry pilot with two groups of 100 individuals, who were transported to RHD’s two ACT offices to meet with a psychiatrist via videoconference. By using telepsychiatry, RHD maintains a team approach to care, and psychiatry providers maximize the number of individuals they see, since they no longer have to spend time traveling from site to site.

Once RHD and InSight established the efficacy and acceptability of telepsychiatry with individuals in the office-based pilot program, they expanded the program to be able to meet individuals in the community. Instead of bringing individuals to see a telepsychiatrist in their offices, RHD could bring the telepsychiatrist to individuals in their homes or other community spaces using 4G-enabled laptops and tablets.

Today, RHD’s Delaware ACT programs use telepsychiatry both in and outside of their offices. Dr. Sellinger sees individuals in their homes a few times a week via telepsychiatry. She says that iPads have helped increase the volume of in-home telepsychiatry encounters and that individuals love it when she comes to them via the devices.

Seeing individuals in their home environments helps more accurately assess their needs, says Dr. Sellinger. “When you see them in their home, you see if it’s clean or messy, and their family is there,” Dr. Sellinger says. “You really get a sense of what’s going on with them.”

Dr. Sellinger can then use these environmental and social cues as clinical indicators to help her prescribe the best possible treatment for that particular individual.

“Despite the fact that individuals and Dr. Sellinger do not meet in the same location, both parties tend to forget that they’re seeing each other through screens,” says Kathleen Gainey, a registered nurse at RHD’s ACT office in Dover who works with Dr. Sellinger. “It’s as if she’s there in person,” she says of Dr. Sellinger and her ability to connect with individuals.

In-home telepsychiatry from InSight isn’t limited to ACT programs. InSight’s Inpathy network makes it possible for consumers to connect with behavioral health professionals, including many psychiatrists from home.

InSight and RHD’s ATA presentation will take place on May 17 at 4:15 p.m. in room 205A.

InSight will also have two booths at ATA, booth 1909 and booth 515.

For more information, to connect with InSight at ATA, or to schedule a time for a meeting with an InSight representative, contact Olivia Boyce at oboyce(at)in-sight(dot)net or 770.713.4161.

InSight Telepsychiatry to Present at American Telemedicine Association Annual Conference

May 15, 2016 | InSight Telepsychiatry leaders, providers and partners are presenting this week at the American Telemedicine Association’s Annual Conference and Trade Show in Minneapolis. Their presentations, which will address practicing telebehavioral health in a variety of settings and marketing telebehavioral health to consumers, will draw on InSight’s experience as the leading national telepsychiatry service provider organization.

MINNEAPOLIS — Representatives from InSight Telepsychiatry will give presentations on a variety of telepsychiatry topics during the American Telemedicine Association’s (ATA) Annual Conference and Trade Show May 15 to 17.

On May 17, two InSight providers will present during one of ATA’s 75+ peer-reviewed sessions. The session, called How-To Telemental Health in Non-Institutional Settings, will feature “Fast-Paced Work from the Comfort of Home: Clinical Considerations for Crisis Telepsychiatry,” presented by Doug Ikelheimer, MD and “ACT Now for Innovation: Develop a Telemental Health Program for ACT Teams,” presented by Shelley Sellinger, MD.

Dr. Ikelheimer, a board-certified psychiatrist, will draw on his experience as an InSight on-demand telepsychiatry provider to discuss the benefits of challenges of working in an emergency department (ED) from home.

On-demand telepsychiatry providers offer much-needed psychiatric expertise that can reduce the amount of time consumers in crisis wait for proper care. Dr. Ikelheimer’s presentation will review the steps that need to be taken to establish a successful emergency telepsychiatry program and examine case studies in which individuals were able to receive timely, appropriate care through telepsychiatry in emergency departments.

Dr. Sellinger, also a board-certified psychiatrist, will present a case study that details InSight’s partnership with Resources for Human Development (RHD) to establish a telepsychiatry program with mobile capabilities for two assertive community treatment (ACT) teams in Delaware. The program is the first in the nation to use telepsychiatry in an ACT program and serves as a model for implementing telepsychiatry into ACT programs nationwide.

The program brings a combination of on-site and in-home telepsychiatry services to individuals whose mental health conditions prevent them from working or living independently. With 4G-enabled tablets and laptops, RHD social workers to travel to individuals’ homes or other community spaces to connect them with a remote psychiatry provider.

Laura Marvel, the Unit Director for RHD’s Delaware assertive community treatment teams, will present alongside Dr. Sellinger.

InSight Marketing and Communications Manager Olivia Boyce will present the e-poster, “Telemarketing: It’s Not What You Think — A How-To Guide for Promoting Direct-to-Consumer Telehealth,” on May 15.

Additionally, InSight Business Innovations Manager Scott Baker will moderate the session, “Effectiveness of Automated Speech Recognition Apps,” on May 17. The session will focus on the use of speech recognition apps in behavioral health services, including telepsychiatry.

ATA 2016 is the industry’s leading event for insights into the latest telemedicine and mobile health trends.

InSight is the leading national telepsychiatry service provider organization with a mission to increase access to quality behavioral health care through innovative applications of technology.

For more information and to connect with InSight at ATA, visit booth 1909 or booth 515, where InSight will exhibit alongside Carenection, a telehealth marketplace that offers a scalable, unified telemedicine solution for organizations and systems implementing telehealth. To schedule a time for a meeting, contact Olivia Boyce at oboyce@in-sight.net or 770.713.4161.

St. Joseph’s Villa and InSight Telepsychiatry Bring Psychiatric Care to Children in Crisis Stabilization Unit

April 19, 2016 | St. Joseph’s Villa of Richmond, Va. works with InSight Telepsychiatry to bring telepsychiatry services to their Crisis Stabilization Unit, an innovative program in a unique setting that diverts children in mental health crisis from unnecessary hospitalization.

RICHMOND, Va. — St. Joseph’s Villa is collaborating with InSight Telepsychiatry to bring telepsychiatry to children receiving mental health services at their facility. St. Joseph’s Villa (SJV) provides children and their families with a variety of social services. One of SJV’s many innovative and effective programs is their Crisis Stabilization Unit (CSU), where children experiencing mental health crises can go to receive treatment in an environment that feels like home — all with the goal of preventing costly, unnecessary hospitalization. Since opening in 2012, the CSU has served nearly 500 children and has successfully diverted nearly 90 percent of them from hospitalization. InSight has helped the CSU work toward this goal for nearly two years.

Located in a repurposed cottage with spacious bedrooms and recreation areas, SJV’s CSU’s six-bed facility acts as a hybrid between a residential home and a hospital. This hybrid model allows SJV to offer clinical services, including telepsychiatry, while giving children in crisis a less restrictive environment than that of traditional residential treatment centers.

A first-of-its-kind facility in central Virginia, the CSU was a runner up in the Innovative Practices Award presented by the Council on Accreditation to spotlight organizations that bring lasting change to the lives of vulnerable individuals through unique, forward-thinking initiatives.

Telepsychiatry allows children in the CSU to see psychiatry providers through videoconferencing. With the option to utilize remote providers, telepsychiatry and other telemedicine services represent unprecedented access to specialists who are typically difficult to staff in rural and underserved areas. When the CSU opened in partnership with the Richmond Behavioral Health Authority (RBHA) Region IV, SJV found that it was challenging to locate a qualified local child psychiatrist. In terms of mental health providers, several of the counties SJV’s CSU serves are Designated Health Professional Shortage Areas, according to the U.S. Health Resources and Services Administration.1 Ultimately, SJV turned to telepsychiatry as the solution for bringing psychiatric care to their facility.

Telepsychiatry isn’t just a means of bringing access to care. The telepsychiatry medium is able to help these children express themselves better, says Craig Hedley, SJV’s Director of Community Partnerships. “Kids are used to Skyping, but they can be intimidated by adults. Children can relate to them better through a TV screen, which provides them a layer of safety and protection,” he says.

The CSU collaborates with an InSight telepsychiatrist for about 15 hours a week of regularly scheduled services. The telepsychiatrist, Dr. Ashika Kapoor, helps onsite providers assess children’s symptoms and manage their medications.

“There are unique challenges to working at a crisis stabilization unit, but I really enjoy being a part of a team approach,” Dr. Kapoor says. “The staff at St. Joseph’s Villa are a wonderful group of individuals who do amazing work together as a team.”

According to Hedley, Dr. Kapoor is a flexible asset to this team-oriented approach and goes out of her way to help the team help the children for which they care.

“Dr. Kapoor is extremely invested in our program,” Hedley says. “Her responsiveness is incredible.”

The relationship between the InSight telepsychiatry provider and onsite staff is vital to the success of SJV’s CSU program.

“InSight believes in the importance of partnering with innovative, like-minded organizations and working hard to find the right fit between our psychiatrists and our partners,” says Geoffrey Boyce, Executive Director of InSight. “Integrating Dr. Kapoor onto the St. Joseph’s Villa CSU team has been a wonderful success.”

InSight Telepsychiatry is the leading national telepsychiatry service provider with a mission to increase access to appropriate behavioral health care. Telepsychiatry has been proven an effective and cost-conscious way to bring psychiatric care to children.2 Forty percent of InSight’s telepsychiatry providers are child and adolescent psychiatrists.

“The partnership between InSight and St. Joseph’s Villa shows how we can combine modern technology and personal touch to offer a meaningful and potentially life changing service to patients and families in their time of need,” says Dr. Kapoor. “Together we are able to help children and families through a difficult time in their lives and provide them with opportunities to succeed.”

 

[1] http://datawarehouse.hrsa.gov/tools/analyzers/HpsaFind.aspx

[2] Myers, K. M., Valentine, J. M., & Melzer, S. M. (2008). Child and Adolescent Telepsychiatry: Utilization and Satisfaction. Telemedicine and EHealth, 14(2), 131-137. doi: 10.1089/tmj.2007.0035

InSight Telepsychiatry Selected as Industry Partner of Washington Hospital Services

February 3, 2016 | Olympia, WA — Washington Hospital Services (WHS) has recently partnered with InSight Telepsychiatry, the leading national telepsychiatry service provider organization. Washington Hospital Services exists to support hospitals and health systems through the delivery of services and products that support organization’s operations. WHS is a subsidiary of the Washington State Hospital Association and aims to help members achieve their missions and improve the health of communities across the state and region.

InSight is the leading national telepsychiatry service provider organization with over 17 years of industry experience and background implementing telepsychiatry programs across the spectrum of care. InSight also recently launched a branch of the organization dedicated to allowing consumers to select and connect with a mental health provider of their choice entirely from home, called Inpathy.

Telepsychiatry has been proven an effective and cost-conscious way to bring psychiatrists, especially those with specialties like child and adolescent, into areas where there may be a shortage. With telepsychiatry, organizations can access psychiatrists even during difficult to staff hours like nights and weekends.

WHS and InSight view telepsychiatry as a potential solution for many of Washington State’s recent struggles with high youth suicide rates and high instances of psychiatric boarding.

InSight went through a significant vetting process before being selected as a WHS Industry Partner. InSight is offering excellent pricing for WHS members and also exploring opportunities to create unique consortiums so that remote hospitals and other clinics can leverage their buying power and increase access to psychiatrists across multiple Washington locations.

“We are excited by this partnership’s ability to bring care to Washington communities that have been struggling with psychiatric boarding and inadequate psychiatric support,” says Dr. Jim Varrell, Medical Director of InSight. “With on-demand telepsychiatry, hospitals can have access to psychiatrists who can make admission or treatment decisions within about an hour on average. Other locations like clinics, primary care offices or even individuals homes, can also benefit from our scheduled telepsychiatry services since so many communities have a shortage of local psychiatrists. With telepsychiatry psychiatrists can offer care to anyone, anywhere as long as there is adequate internet connectivity.”

As part of the partnership, InSight will host several webinars exclusively for WHS members, covering topics like clinical best practices for telepsychiatry, implementing successful telepsychiatry programs and understanding telepsychiatry-related regulatory and policy updates. Telepsychiatry is a hot topic across the country right now and members of the InSight team regularly speak on similar topics at the American Academy of Child and Adolescent Psychiatry, the American Telemedicine Association, NAMI and other annual conferences.

InSight and WHS will also share telepsychiatry-related resources including white papers and articles with WHS members.

“InSight offers a unique product that helps solve the complex issue of providing access to psychiatric care in a cost effective manner,” said Tom Evert, President of WHS. “We are pleased to bring Washington Hospitals a potential solution to increase access to psychiatric specialists through this partnership.”

Spectrum Health & Wellness Partners with InSight Telepsychiatry to Increase Access to Psychiatric Care in Franklin County

December 18, 2016 | Spectrum Health and Wellness of Chambersburg, PA has launched a new program to enhance their existing psychiatric services with telepsychiatry providers from InSight Telepsychiatry. This innovative program will ensure that individuals seeking psychiatric treatment at Spectrum Health & Wellness have access to the quality psychiatric care they need.

Chambersburg, PA— Spectrum Health & Wellness is pleased to announce that they now have increased psychiatric coverage in their outpatient behavioral health services. Spectrum Health & Wellness, LTD offers a range of psychiatric and behavioral health services including psychiatric evaluations and psychotherapy in a community setting.

The new scheduled telepsychiatry services allow coverage for psychiatric evaluations, follow-up consultations and medication monitoring for Franklin County residents.

The program is a result of a collaboration between Spectrum Health & Wellness and InSight Telepsychiatry. When an individual comes to Spectrum Health & Wellness requiring psychiatric care, the onsite staff can now connect them with a remote telepsychiatry provider from InSight for regularly scheduled services. InSight’s telepsychiatry provider will be available in regularly scheduled blocks of time to meet with healthcare consumers for services or with onsite staff for consultation.

The relationship between the InSight telepsychiatry provider and onsite staff is vital to the success of this program. Since June 2015, telepsychiatry provider Melanie Pointer, MD has been working with the Spectrum Health & Wellness team.

“InSight believes in the importance of integrating our services into the existing model of care and works hard to find the right fit between our psychiatrists and the partners they serve,” says Geoffrey Boyce, Executive Director of InSight. “Integrating Dr. Pointer onto the Spectrum team has been a wonderful success.”

“Dr. Pointer has been a wonderful complement to our telepsychiatry services. She quickly related to both our unique member population and our staff. Her professionalism and dedication to our agency is beyond comparison,” said Dinen Sanders, Clinical Director at Spectrum.

Because of the option to utilize remote providers, telepsychiatry and other telemedicine services represent unprecedented access to specialists who are typically difficult to staff in rural and underserved areas. A striking 96% of US counties, including Franklin County, where Spectrum Health & Wellness is located, have a shortage of psychiatric prescribers . With the new telepsychiatry program, individuals will not only have more access to high-quality care, but to care that’s appropriate for their specific needs.

Sanders says the program is focused primarily on being able to offer the same quality of care as the onsite doctor services, but with a quicker turnaround time for the patient who is willing to accept telepsychiatry services.

“We’re excited that this program will reduce the stress put on our internal team and help the people we treat get care that meets their needs. “

“Because we’re rural, our system of care has to make use of every viable option,” says Sanders. “Since implementing this program we’ve seen a definitive increase in the amount of people we are able to help.”

InSight Telepsychiatry is the leading national telepsychiatry service provider with a mission to increase access to appropriate behavioral health care.

Telepsychiatry Leader Predicts Major Industry Changes

Telepsychiatry, or psychiatric care provided through real-time videoconferencing, is a widely used medium for bringing psychiatric care into locations with limited access to mental health professionals. Telepsychiatry is allowing individuals to access behavioral health services like never before.

In this white paper, telebehavioral health leader James R. Varrell, M.D. details exciting developments he foresees for the telepsychiatry industry.

Download this white paper.

St. Anthony Hospital Expands Its Telemedicine Program With Telepsychiatry

June 19, 2014 | St. Anthony Hospital’s newly launched telepsychiatry program provides eight rural Oklahoma hospitals with needed access to a child and adolescent psychiatrist and aims to improve psychiatric services across the state. St. Anthony’s telepsychiatry program is an expansion of their existing telemedicine program, the largest in the state, which has been used for radiology, cardiology, endocrinology, and dermatology for the past 4 years.

Kent Sussex Counseling Services Utilizes Telemedicine to Enhance Patient Treatment and Streamline Psychiatric Appointments

July 26, 2012 | Delaware, like many other states, suffers from a shortage of psychiatric professionals, particularly those specializing in addictions. Recognizing this strain on organizational operations, Kent Sussex Counseling Services turned to telepsychiatry in order to improve patients’ access and experience with addiction-specific psychiatric care. Patients and providers quickly adapted to telepsychiatry and now enjoy seeing telepsychiatrist, Dr. Christina Vaglica on screen.

The Delaware Rural Health Initative (DRHI) Annual Conference Emphasized Telemedicine As a Tool for Increasing and Improving Behavioral Healthcare

June 1, 2012 | Over 140 people attended the annual conference entitled “Continuing the Journey Towards Access & Excellence in the Southern Delaware Mental Health System.” Medical, governmental, educational, and business leaders updated attendees on innovations in relevant Delaware healthcare realms. The conference served as the forum for Secretary of the Department of Health and Social Services Rita Landgraf to officially announce that Delaware will begin to reimburse for telemedicine starting July 1. In the spirit of this announcement, many of the presentations, including one from leaders at InSight Telepsychiatry, stressed technology as a tool for improving rural health care.

 

Telepsychiatry for Community Mental Health Centers

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InSight provides scheduled telepsychiatry services to community mental health centers, FQHCs, outpatient offices and a variety of other settings across the nation. With scheduled telepsychiatry, InSight assigns a consistent provider or small group of providers to serve a regular caseload of consumers. These providers are available in set blocks of time to do anything that a traditional in-person telepsychiatry provider would do including:

  • Assessments
  • Medication management
  • Treatment team meetings
  • Supervision
  • Other organizational needs

Access to Psychiatric Prescribers

Scheduled telepsychiatry represents reliable, consistent access to psychiatric prescribers including:

  • Psychiatric Nurse Practitioners
  • Adult Psychiatrists
  • Child and Adolescent Psychiatrists
  • Other Specialists

InSight is committed to making partner and provider matches that are a great fit. InSight recruits from a national pool of candidates and employs some of the top providers in the nation. InSight will work with your organization to understand your needs for providers with certain specialties, experience levels, cultural factors, and personality types. InSight’s providers integrate into the team and existing system of care at your organization to form collaborative relationships.

Our Approach to Partnership

By partnering with InSight for scheduled services, your organization can feel confident in the fact that it has a true partner. In addition to the implementation and ongoing support of your telepsychiatry program, InSight will bring added benefits and ongoing account management to your organization including:

  • A provider who has the experience, qualifications, schedule, personality and areas of specialty that are a good long-term fit for your program
    • Should staffing transitions or lapses in coverage arise, it will be InSight’s responsibility to fill the position
  • A robust ongoing quality assurance program that will give your organization valuable data and feedback
  • Promotional, educational and marketing support to share news about your telepsychiatry program and other hot topics
  • Telehealth regulatory and policy information and support

Scheduled Telepsychiatry Positions

scheduled telepsychiatry

InSight’s scheduled telepsychiatrists work regularly scheduled hours and build lasting relationships with a consistent patient base. Scheduled telepsychiatrists work with diverse consumers who often would not receive psychiatric care without telepsychiatry. Scheduled telepsychiatrists work with onsite professionals to fully integrate behavioral health into the larger system of care of the facility and the community. InSight is hiring psychiatrists and psychiatric nurse practitioners for scheduled telepsychiatry positions in multiple states.
Scheduled Telepsychiatrist Job Description

To start the process, read through our InSight Employment FAQ, then Connect with us!