Tag Archives: telehealth

Paul Olson of InSight Recognized among Philadelphia Business Journal’s 2019 CFOs of the Year

Paul Olson, CFO, Chief Financial Officer

MARLTON, NJ – Paul Olson, Chief Financial Officer of InSight Telepsychiatry, was recently named 2019 CFO of the Year by the Philadelphia Business Journal.

This award is given to financial executives in the Greater Philadelphia area in recognition of their financial stewardship and contributions to their respective organizations and communities.  Award recipients are selected based on their demonstrated commitment to fiscal integrity and accountability, contribution to their organization’s growth and profitability and strategic involvement in strengthening their organization’s competitive foothold in the market.

Olson has served as CFO at InSight Telepsychiatry since 2017.  During his tenure with InSight, Mr. Olson has led the separation of InSight from its former parent company, guided the organization’s growth strategies and led the organization’s successful recapitalization with Harbour Point Capital.

Mr. Olson is passionate about supporting the behavioral health community.  In addition to his work at InSight, he serves on the Board of Directors of Search for Change, a non-profit organization that provides services to individuals transitioning from behavioral health facilities to independent living.

“I am humbled to be recognized along with such an esteemed group of peers in the Greater Philadelphia business community and look forward to scaling InSight for growth and carrying out our mission alongside the most dedicated group of colleagues in behavioral healthcare,” said Olson.

Geoffrey Boyce, CEO of InSight Telepsychiatry, extended his congratulations and appreciation for the work Mr. Olson has done to position the organization for success now and in the future.  Boyce shared, “Paul is a trusted colleague, advisor, and strategic partner and is not only responsible for the financial integrity of our organization, but also for playing an instrumental role in shaping our strategy and advancing our mission to transform access to quality behavioral health care through technology.  This honor is well deserved.  Thank you to the Philadelphia Business Journal for recognizing his contributions as well as those of his peers at other area organizations.”

The Philadelphia Business Journal will present Olson with his award during their 2019 CFO of the Year Awards ceremony on July, 18, 2019, in Center City.

About InSight Telepsychiatry

InSight is the leading national telepsychiatry service provider organization with a mission to increase access to quality behavioral health care through innovative applications of technology. InSight’s psychiatry providers bring care into multiple settings on an on-demand or scheduled basis. InSight has two decades of telepsychiatry experience and is an industry thought-leader. More information can be found at www.InSightTelepsychiatry.com.

Meeting Patients Where They Are

Written by Geoffrey Boyce. Originally published on American Journal of Managed Care

The positive effect of telemedicine continues to expand as community stakeholders—both clinical and nonclinical—work to increase access and create efficiencies across a healthcare continuum plagued by provider shortages and fragmented care. Telepsychiatry sits at the forefront of these movements and is quickly carving out a permanent niche in a variety of non-traditional settings.

As a natural extension of the telehealth phenomenon, telepsychiatry represents the broader industry trend of moving care outside the walls of inperson clinical settings. When care meets individuals where they are, it not only becomes more convenient, but also ensures care is more proactive, efficient, and effective. It also has the ability to drive greater patient satisfaction as evidenced by the more than 75% of consumers demanding virtual care and telemedicine access from their providers.

To address growing behavioral health needs, community-based care settings are adopting telepsychiatry to provide an effective alternative to costly, unnecessary emergency department (ED) admissions. Telepsychiatry is also now used in a variety of nonclinical settings, such as schools, universities, and correctional institutions. And that’s just the tip of the iceberg as communities find creative ways of using telepsychiatry to meet individuals where they are, and ultimately deliver “whole person” care that promotes greater wellness.

Filling Behavioral Health Gaps for Employers and Schools
More than ever, employers must proactively address employee health to align with the goals of value-based care—better outcomes and lower costs. That’s why many organizations like the Employee Assistance Program (EAP) for Bon Secours Health System based in Richmond, Virginia, are looking to direct-to-consumer (D2C) telepsychiatry models to help bolster behavioral healthcare options.

Bon Secours offers an active and well-established EAP to its 9000 employees to improve behavioral health conditions such as depression, anxiety, substance use, and post-traumatic stress disorder. The program supports a variety of population health initiatives and helps employees find appropriate resources following an initial visit provided through the EAP.

While rural areas currently suffer from substantial psychiatric resource shortages, larger cities like Richmond are not immune. Prior to referring to telepsychiatry, staff working within Bon Secours’ EAP faced challenges connecting employees to appropriate mental and behavioral health resources in a timely manner. Wait times for appointments reached up to 2 months in some cases, leading to the potential for higher-cost interventions when employee symptoms would continue to exacerbate.

D2C telepsychiatry, offered in the comfort of an employee’s home or other Wi-Fi–enabled private location, proved to be an effective option for filling such gaps. Through the EAP, employees can access online appointments in a matter of days with a licensed telepsychiatry provider, ensuring timelier response and tailored care delivery. Past scenarios often resulted in employees turning to primary care providers (PCPs) for behavioral health assessment or treatment, despite the fact that PCPs often lack specific expertise on such conditions or psychotropic medications.

Since starting to refer employees to telepsychiatry, Bon Secours has received positive feedback from young and more mature employees alike. The staff has found that all age groups appreciate the convenience and privacy of telepsychiatry and are not intimidated technology. Many employees have stated they prefer the flexibility of scheduling appointments outside of traditional office hours and are more comfortable seeking out behavioral health services from the comfort of their home to avoid stigma.

In addition to telepsychiatry offerings available through EAP programs or employer benefits, schools and universities are also finding success leveraging telepsychiatry for many of the same reasons. Notably, a 2013 study determined that telepsychiatry may be more effective than inperson care for younger age groups “because of the novelty of the interaction, direction of the technology, the psychological and physical distance and the authenticity of the family interaction.”

At a time when behavioral health needs in younger populations are rapidly growing, telepsychiatry models enable staff to connect students with timely and proactive access to mental and behavioral health resources directly on campus and during times that align with students’ schedules. For instance, The Lincoln Center, an alternative school in Pennsylvania, is leading by example through its telepsychiatry program, which provides mental and behavioral health services to students on a regular, ongoing basis.

Minimizing Crisis Situations 
The benefits of telepsychiatry are far reaching, and 1 of the most significant impacts of these models is their ability to provide real-time support and assessment when individuals are in higher acuity or crisis situations. In line with the strong push across the industry to meet people where they are, telepsychiatry helps circumvent the need for ED visits by providing real-time assessment via videoconferencing.

St. Joseph’s Villa, a nonprofit organization in Richmond, Virginia, that serves children with special needs and their families, is making major strides to address the inadequate access to psychiatric care in the area. By leveraging telepsychiatry to provide crisis stabilization services for vulnerable child and adolescent populations, the program aims to divert individuals in need from costly, unnecessary hospitalization. Since implementing telepsychiatry in 2014, the program has served nearly 500 children in their crisis stabilization unit, diverting nearly 90% from the ED.

Many communities are also turning to telepsychiatry in efforts to enhance existing crisis management services and better serve individuals in psychiatric crisis in their own homes. By arming mobile crisis teams with videoconferencing technology during inhome assessments, individuals in need can be connected to mental health providers to receive specialized care in real-time via iPad or other similar technology. These models are rapidly expanding across the country as communities aim to more effectively utilize local resources and avoid high-cost hospitalizations.

One of the nation’s first models of remote crisis behavioral health care, launched by Access Services—a nonprofit organization that specializes in improving the quality of life for people with special needs—in 2014, has seen success with the program as an effective approach in addressing the growing behavioral health provider shortage impacting the area.

Similarly, some innovative communities have started equipping first responders and police officers with telepsychiatry to virtually “bring” psychiatrists or mental health screeners with them via iPad to assess and manage the situation in real-time. The ultimate goal is to determine the best course of action and direct individuals in crisis to the appropriate type of care from wherever they are, potentially preventing adverse outcomes for the individual and the community as a whole.

As communities embrace this reality, consumers will benefit from a less fragmented healthcare system that delivers care directly to where they are. Nonclinical settings are wise to consider telepsychiatry as an effective means to bolster behavioral health access and drive better care outcomes across the board.

St. Joseph’s Villa Uses Telehealth to Connect With Children in Crisis

Originally published on mHealth Intelligence 

Sometimes a telehealth program’s best feature is its ability to start a conversation.

At St. Joseph’s Villa in Richmond, Va., a simple virtual visit platform has turned an eight-bed crisis stabilization center into an indispensable resource for families of children aged 5-17 who are struggling with depression and anxiety. The 32-inch television and audio-visual telemedicine feed enable these kids to talk to a child psychiatrist based in New Jersey, and to connect with counselors at any time during their voluntary 14-day stay.

In the six years that the program has used telehealth, roughly 88 percent of those adolescent patients have gone back to their home or a less-restrictive facility, while 12 percent have gone to a hospital or similar institution. And about 16 percent have come back to the program.

Officials say the program isn’t about medicine, but about compassion.

“We’re not a medical model – we’re more of a social model,” says Craig Hedley, Director of Community Partnerships for the children’s non-profit. “In some ways that’s easier and more comfortable for them. You can see it in how they respond.”

Launched in 1834 by the Daughters of Charity, it’s the third oldest children’s program in the country, now offering a variety of programs for thousands of Virginia children and their families each year. The crisis shelter is one of those programs, offering a voluntary place to stay for those between the ages of 5 and 17 who are struggling with anxiety and depression, don’t qualify for hospitalization and can’t afford the thousands of dollars in co-pays for private services.

Hedley says the program offers troubled adolescents a place to feel safe, and to talk to counselors about their issues. But those counselors are hard to locate, expensive to hire and can’t always be found when they’re needed the most.

Seven years ago, armed with a 10-year state grant, St. Joseph’s installed a telemedicine station from InSight and connected with a child psychiatrist several states away. She handles most of the virtual visits during each patient’s two-week stay, while InSight provides 24/7 coverage when she isn’t available.

Hedley says he saw the difference in how the crisis center’s resident reacted to the technology.

“Kids prefer Skyping; they’re more comfortable with it than we are,” he says. “That makes them more (relaxed). And knowing someone is always available for them … really helps.”

The population served by St. Joseph’s Villa is growing at an alarming rate. The National Alliance on Mental Illness estimates that 20 percent of the nation’s teens are living with a mental health condition, and half of those diagnosed with a mental illness began to show symptoms by age 14. In addition, half of all teens diagnosed with a mental illness drop out of school, and three-quarters of teens now in juvenile justice programs are dealing with a mental health issue.

And suicide now ranks as the third leading cause of death among those age 14-24.

While the number of adolescents in distress is growing, the ranks of healthcare providers able to treat them are thinning. No state has an adequate supply of child psychologists, according to the American Academy of Child & Adolescent Psychiatry. And those who in the field are overworked, have waiting lists several months long and skew toward patients and programs that reimburse for their services.

That, Hedley says, leaves a large chunk of middle class America lacking the resources they need to treat an adolescent in need of mental health care.

“Who’s going to be able to afford thousands of dollars in co-pays?” he asks. “Who’s going to wait around six months to get an appointment? These kids are flat-line miserable and they need help. I like to tell the joke that I called the suicide hotline and was put on hold, but that’s kind of what it feels like.”

“We really are the first line of defense for these kids and their families,” he adds. “They’re stuck, and then there’s this a-ha moment … and things change.”

Hedley says St. Joseph’s focuses on the social aspects of treatment rather than the medical aspects. Everyone coming into the program does so voluntarily, and with support from the family. St. Joseph’s then works with the family, community resources school officials and others to create a support network for these patients when they’re discharged.

With a daily video link to specialists, he says, more of St. Joseph’s patients are prepared for what’s outside the program. They’ve had the opportunity to talk to someone who can bring them down off the cliff and into a more stable place, and they can talk in an environment that’s more comfortable for them, enabling them to open up more.

“This is cutting edge,” Hedley says of the telehealth platform.

Hedley expects the program, which received a telehealth innovation award in 2014 from the Mid-Atlantic Telehealth Resource Center, will continue well after the initial grant runs out. It will have proven its value, he says, in returning more children and adolescents with special needs to their families and their communities, rather than a hospital or institution.

He also expects to add telehealth services to several programs run by St. Joseph’s Villa.

“The ability to get these kids in front of people as quickly as we can is so important,” he says.

Raising the Standard of Behavioral Healthcare

Written by Geoffrey Boyce. Originally published on American Journal of Managed Care

geoffrey boyce

Geoffrey Boyce, InSight Telepsychiatry CEO

There is good reason why telemedicine is rapidly reengineering the way communities think about care delivery today. At a time when payers and providers are grappling with how to efficiently and effectively make the leap to value-based care, telemedicine is helping the industry turn the corner to deliver better access to care and coordination of care at a lower cost.

A recent Forbes article noted that this movement has had the most impact on the behavioral health sector. Telepsychiatry models, provided through video conferencing platforms, are removing barriers associated with growing staff shortages, cost, location, and stigma. Access to care is no longer defined by the limitations of office hours, and patients appreciate the convenience of accessing care from the comfort of their own home.

Recent policy and legislative movements suggest growing acceptance of telemedicine as a mainstream form of care. The majority of US states have enacted or proposed some form of parity law regarding insurance coverage. In line with these trends, telepsychiatry is experiencing unprecedented growth, not only in terms of the number of users, but also the innovative ways that communities are incorporating these models into care delivery.

Addressing Growing Provider Shortages

Telepsychiatry is helping communities address growing psychiatric provider shortages. Currently, all US states have unmet psychiatric needs, and 60% of US counties lack a single psychiatrist. The outlook for psychiatric specialties, such as child and adolescent psychiatry, is even more critical.

In response, many community mental health centers and outpatient clinics have turned to telepsychiatry to supplement their provider capacity and increase access to specialists. These telepsychiatry providers often do everything an in-person provider would do—they serve a normal caseload of patients, participate in treatment team meetings, and oversee other clinicians—all through telehealth.

Molina Healthcare, a managed care organization based out of Long Beach, California, applied this model in a different way. Like many, Molina has understood the importance of bringing behavioral health expertise and care for residents at skilled nursing facilities (SNFs). Today, Molina has a program where 4 SNFs share a regularly scheduled block of time with a telepsychiatrist. With this model, residents receive care in a setting where they are comfortable and don’t have to travel to an appointment, and the psychiatrist benefits from greater clinical awareness of a resident’s behavior in the facility.

Additionally, direct-to-consumer telepsychiatry is expanding referral options in communities where psychiatric resources are lacking, providing a lifeline for under-resourced clinics and primary care providers. Lengthy wait times for appointments often cause patients to rely on their primary care providers for their psychiatric needs or opt to forego care altogether. The reality is that more than half of psychiatric drugs are prescribed by non-psychiatrists, although many primary care providers lack specific expertise on psychotropic drugs.

Expanding Access Across the Continuum

A growing body of evidence points to the effectiveness of telepsychiatry models and high patient satisfaction in a variety of settings. One literature review found the use of video conferencing models expedited access, decreased work absences, enhanced confidentiality and privacy, empowered patients in their care, and reduced the risk of hospitalization. For these reasons, telepsychiatry models are increasingly incorporated into care models across the health care continuum.

For instance, professional psychiatric shortages often slow down triage of emergency department (ED) patients presenting with a behavioral health crisis. It is not uncommon for hospitals to board these patients in the ED or tie up a hospital bed until a psychiatrist is available to make a psychiatric assessment, increasing costs for all stakeholders. Many EDs now leverage telepsychiatry models to relieve this pressure, ensure timely evaluation, and triage to the most appropriate level of care. Notably, a North Carolina statewide telepsychiatry initiative that implemented telepsychiatry in 18 hospital EDs found that 88% of consumers agreed or strongly agreed that they were satisfied with the service.

Telepsychiatry is also used in some inpatient units to augment in-person staff and ensure that a unit has 24/7 psychiatric coverage for patient evaluations.

Additionally, discharge planners—whether associated with a hospital or residential program—must often work within a restricted timeframe to connect individuals with appropriate services. Since psychiatry wait times in some communities can range between 3 and 6 months in many cases, telepsychiatry options open up a vital link to providers and help limit the potential that a patient’s condition will deteriorate back into a crisis situation.

Non-Traditional Community-Based Program and Settings

Outside of hospitals and other typical care settings, telepsychiatry models are starting to be used in school and university settings to improve access to care and meet students where they are. A study, published by Child and Adolescent Psychiatric Clinics, evaluated satisfaction rates of students who received services through a rural school-based telehealth center and found an average satisfaction rate of 93% among students and 97% among parents.

Telepsychiatry is transforming access to behavioral health care at a time when the need is critical. Communities are wise to consider effective telepsychiatry partnerships that can bolster behavioral health service options to improve access to care across the continuum, drive better outcomes, and lower costs.

InSight Telepsychiatry Announced As Bronze OPEN MINDS Circle Partner For 2018

Originally published on OPEN MINDS

GETTYSBURG, Pa. (January 21, 2018) — OPEN MINDS announced InSight Telepsychiatry (InSight) as the newest bronze-level partner of The OPEN MINDS Circle–the award-winning online information and education platform with a user-base of over 150,000 health and human service executives. As part of the partnership, InSight, a national leader in the telehealth space, will collaborate with OPEN MINDS to provide telepsychiatry-focused thought leadership throughout 2018 – including an executive web briefing (webinar) and multiple free resources.

“We are excited about our new partnership with OPEN MINDS,” said InSight, CEO, Geoffrey Boyce. “We’ve looked to OPEN MINDS for great industry information for years and look forward to contributing our own expertise to the organization and its members through this partnership.”

InSight will also be releasing a new white paper on how to build a solid telebehavioral health strategy in conjunction with June’s 2018 OPEN MINDS Strategy & Innovation Institute in New Orleans. The free resource will be available online through The OPEN MINDS Circle platform, as well as at the InSight Telepsychiatry exhibit booth in the institute exhibit hall.

“I’m pleased that we will be expanding our work with the InSight team in 2018. Our last technology survey showed that in the past year, telehealth adoption has almost doubled among provider organizations serving complex consumers. And, InSight’s thought leadership in the telehealth space is needed now more than ever,” said OPEN MINDS Chief Executive Officer, Monica E. Oss. “Through this partnership package, we’re able to join forces with the experts at InSight for the first time. We look forward to collaborating and bringing high-value telehealth content to OPEN MINDS Circle readers in 2018.”

Containing over 500,000 articles, reports, presentations, data sets, how-to tools, and resources from OPEN MINDS and our partner organizations, The OPEN MINDS Circle has grown into the largest information platform in the behavioral health and human service industry. Membership provides access to daily curated email newsletters and the full online information library platform. Learn more or sign-up free at https://www.openminds.com/membership/.

ABOUT InSight

InSight is the leading national telepsychiatry service provider organization with a mission to transform access to behavioral health care through innovative applications of technology. InSight has over 18 years of experience with telepsychiatry and serves hundreds of organizations across the nation with its on-demand, scheduled, connected services and Inpathy divisions. InSight is dedicated to quality care through telepsychiatry. The InSight team has designed and implemented telepsychiatry programs in nearly every setting across the spectrum of care. The InSight team is also active in thought-leadership, educational and adovacy work around telehealth. Last year, members of the InSight team presented at over 40 events, taught telepsychiatry best practices to a hundreds of psychiatry residents and providers via their telepsychiatry grand round series, and helped to advocate for important telehealth related regulations at both the state and federal level. Learn more at: http://insighttelepsychiatry.com/

ABOUT OPEN MINDS

OPEN MINDS is an award-winning information source, executive education provider, and business solutions firm specializing in the behavioral health and human service field. For thirty years, we’ve been pioneers for change – helping organizations implement the transformational business practices they need to succeed in an evolving market with new policies and regulations.

OPEN MINDS is powered by a national team of experienced executives and subject matter experts with specific expertise and experience in markets of the health and human service field serving complex consumers. Our mission is to improve the quality of care for individuals with complex support needs by improving the effectiveness of those serving them – provider organizations, payer and insurance organizations, government agencies, pharmaceutical organizations, and technology firms. Learn more at www.openminds.com

Dena Ferrell: A Decade of Service, Leadership and Impact in Behavioral Health

Dena Ferrell, Operations Director of InSight Telepsychiatry

Over the course of a decade, the use of online health care has evolved rapidly both in popularity and technologically. Today, there is a widespread acceptance for easy access to care across the continuum through telehealth, especially with the treatment of behavioral health. Telepsychiatry has given those that have limited access to behavioral health care a chance to seek care at their convenience from any location. Dena Ferrell is no stranger to this progression. Celebrating her 10-year anniversary with the CFG Health Network and InSight Telepsychiatry this year, she has witnessed the expansion of telehealth and telepsychiatry, as well as the increased access to behavioral health treatment.

At the outset of her freshman year of college, Ferrell stepped onto the campus of Rutgers University with dreams of conquering the corporate business world. She enrolled in all of the pre-requisite classes she would need to pursue a business degree, as well as one psychology course.  Ferrell soon discovered business was not the right fit for her. She followed her gut and changed her major to what she knew she would enjoy more – psychology.

“I had some family members with mental illness and always wanted to help people in general, so it was a great fit,” said Ferrell.

Ferrell’s educational background provided the basis for what would result in a long career of service in the behavioral health field.  As InSight’s operations director, Dena is an influential and respected leader across the organization.

Ferrell’s first job out of Rutgers was at a partial care program in a community mental health center, where she worked with a small group of patients with severe and persistent mental illness in a vocational rehab setting. Ferrell continued her career in behavioral health at Newpoint Behavioral Health Care in 1995, where she spent 12 years as a New Jersey state Certified Mental Health Screener. She conducted evaluations of adults and children in emergency department (ED) psychiatric crises, consulted with psychiatrists and appropriate dispositions and provided 24 hour coverage on their suicide hotline. Newpoint was a partner of CFG and one of the first organizations to pilot telepsychiatry, so Ferrell was able to be an early telepsychiatry adopter during her work there.

“Telepsychiatry allowed me to establish a treatment plan for a crisis patient very quickly,” said Ferrell. “It was clear to me way back then that telepsychiatry was going to be a very important part in behavioral health moving forward.  Telepsychiatry was not widely used back then and it is so nice to see other programs and services utilizing it now.”

Today, Ferrell still has close ties to the team at NewPoint, who have remained a valued InSight Telepsychiatry and CFG partner since those early days.

Following her stint at Newpoint, Ferrell began her career with the CFG Health Network as an intake coordinator and ED case manager for Virtua Behavioral Health. She coordinated patient referrals to Virtua’s behavioral health unit from crisis centers, medical hospitals and clinicians, gathered all pertinent clinical, medial and demographic information and presented each case to the psychiatrist.

Overtime, Ferrell took on the role of managing CFG’s call center, the Access Center. The Access Center at that time primarily served CFG’s clients, while a small part of the call volume was dedicated to InSight Telepsychiatry, CFG’s growing telemedicine arm. However, as time passed and InSight expanded, a growing amount of the Access Center’s work was dedicated to InSight. InSight grew from serving just a few partners in surrounding states to a national operation with hundreds of partners across 28 states. Today, the Access Center is the main hub for monitoring InSight’s on-demand 24/7 telepsychiatry services.

In early 2017, the Access Center rolled-out a new telepsychiatry platform, AccessInSight. Partners generate requests via AccessInSight and cases are automatically assigned to the InSight telepsychiatry provider best suited for that interaction. AccessInSight improves efficiencies for telepsychiatry encounters and allows for advanced data tracking – certainly a big change from the Access Center’s early days!

“The technology for telepsychiatry and telehealth has improved so much since my start,” said Ferrell. “Years ago, we used large, cumbersome equipment that had to be plugged in to various outlets and at the time it was not the norm to talk to someone via video. Today the equipment is much more streamlined and a connection can be made by the click of a button.  Since many people use video in their day to day communications, it is much more accepted now.”

She expects the use of telepsychiatry will continue to grow, especially the direct to consumer services.

“Lawmakers, regulators and insurance payers are now recognizing telehealth as a covered benefit that provides a much-needed service,” said Ferrell. “It seems everyone is recognizing there are better ways of doing things, and telehealth is one of them.”

Along with the growing use of telepsychiatry in the past 10 years, Ferrell has seen growth within InSight as well. She described how InSight has become much more sophisticated in recruiting, onboarding new providers and implementing new programs. The addition of staff over the past decade has been beneficial in keeping up with the volume of partner sites and providers joining the InSight team. InSight has also smartly stayed focused on partnering with like-minded organizations that share InSight’s vision of increasing access to care.

Most people fail to realize what goes on behind the scenes, and the passion that goes into the work and dedication of providing access to behavioral health care. Ferrell’s motivation lies in knowing that in every contract InSight serves for any service line, there is a patient and their family in need of help during a very difficult time of their lives. “I am so happy to be part of that service,” said Ferrell.

Ferrell envisions a bright future for telepsychiatry. She believes the stigma for mental illnesses will decrease, and more people will be open to receiving behavioral health care both in-person and online.

Where does Ferrell see herself in the next 10 years? “I’d love to say retired! I will still be in the mental health field in some capacity.  I have a very good understanding of behavioral health needs and like using that experience to help the patients who need it most.”

InSight Telepsychiatry Hosts Webinar on the Implications of the Recently Passed New Jersey Telemedicine Legislation

telehealth advocacy

InSight Telepsychiatry Hosts Webinar on the Implications of the Recently Passed New Jersey Telemedicine Legislation

Marlton, NJ – On December 5th, 2017 InSight Telepsychiatry hosted a webinar titled “What NJ’s Telemedicine Policy Means for Behavioral Health.” The webinar recording can be accessed here.

After viewing the webinar, participants will:

  • Understand what changes for behavioral health care with NJ’s new telehealth policy
  • Look at how new NJ telehealth policy changes how your organization provides care
  • Learn how to provide care in the context of the state’s new policies

The webinar was presented by Geoffrey Boyce, the Executive Director of InSight Telepsychiatry and an advocate for the appropriate use and value of telebehavioral health. Boyce discussed the new telehealth law and how it differs from previous regulation and also reviewed the key aspects of the bill and how they will affect the behavioral health industry and organizations that partner with behavioral health organizations.

Finally, Boyce looked at how the law can be used to expand access to psychiatry, mental and behavioral health care across the care continuum. Attendees will learn how they can use this bill to be active participants in changing the behavioral health industry.

“We’re enthused by the opportunities for improved access to care that this new law brings to the telemedicine industry and to New Jersey,” says Geoffrey Boyce, Executive Director of InSight Telepsychiatry. “We’re happy to share these updates with stakeholders in the field so they can be applied at their respective organizations.”

Over the summer, New Jersey passed the telehealth legislation making it one of the most innovative and supportive telemedicine states in the country. The state is already home to a handful of telemedicine programs, and the new law provides the opportunity for the continued expansion of telemedicine.

About InSight Telepsychiatry

InSight is the leading national telepsychiatry service provider organization with a mission to increase access to quality behavioral health care through telehealth. InSight’s behavioral health providers bring care into any setting on an on-demand or scheduled basis. InSight has 18+ years of telepsychiatry experience and is an industry thought-leader. More information can be found at www.InSightTelepsychiatry.com.

Telehealth: Transforming Child Mental Health Care

By: Jeanine Miles, LPC

Original article published on NAMI

Unprecedented need exists for child and adolescent mental health services in today’s communities, however, parents have limited options at their disposal. Shortages of child psychologists and psychiatrists are leaving our most vulnerable populations without care. Currently, all U.S. states are facing high or severe shortages, with many communities lacking even one qualified child and adolescent psychiatrist.

We need an effective solution, and it might be telebehavioral health. This convenient, accessible model of care has been gaining traction: Studies consistently reveal high satisfaction rates for children, adolescents and parents, often reaching above 90%. In fact, a 2013 studydetermined that telebehavioral health might be better than in-person care for children and adolescents because this age group often expresses an unwillingness or reluctance to participate in traditional therapy sessions.

Telebehavioral health might be a natural solution for improving access to care, but that’s just one benefit. As a counselor who offers telesessions, I’ve seen many more. Consider the following:

Comfortable Surroundings

Clinical office settings often intimidate children and adolescents. I find that younger populations are more willing to open up when they are in their own environment surrounded by familiar possessions or in reach of pets who may offer comfort. With telebehavioral health, I also get clues and information from a home environment I never see in an office setting.

For example, one child was well-behaved during our traditional office appointments. Yet her mother described a very different child with erratic behaviors while at home. Through our telebehavioral health sessions, I could see family interactions that confirmed the mother’s assessment. I was then able to teach the young girl and her family healthy coping techniques right there “at home.”

Familiar Modes Of Communication

Younger generations have grown up with technology. In fact, a 2015 study shows 67% of teens own a smartphone and spend more than four hours daily engaged with it. Videoconferencing, therefore, is a natural fit for today’s youth. Many teens prefer telesessions compared to traditional office sessions because it’s familiar and helps build trust. Simply put: Today’s youth are more comfortable communicating through a screen.

Easier Scheduling

One of the greatest barriers to engaging younger populations in mental health treatment is stigma. Many adolescents fear their peers will find out they go to therapy and ask questions. Professional shortages and scheduling challenges often causes students to miss school to attend therapy sessions. When a student leaves school early or checks in late, their peers may ask questions or make them feel uncomfortable.

With telebehavioral health, scheduling becomes much easier, as sessions can take place outside of traditional office hours. Patients do not have to miss school, nor do they run the risk of running into someone they know in a waiting room.

When choosing a telebehavioral health care organization or provider for your child, it’s important to do research before pursuing treatment. Things to consider are whether or not they are HIPAA-compliant, if they offer technical or care navigation support, whether they have providers licensed in your state, and if you can pay with your insurance plan. A good place to start is a reference guide, such as the one created by Open Minds that lists reputable telebehavioral health organizations.

Telebehavioral health care is changing the way communities and families approach mental health services. At a time when the need for mental health care is soaring, this option holds great promise for addressing gaps in care and providing parents with a critical resource for addressing their child’s health and well-being.

 

Jeanine Miles, LPC, Cognitive Behavioral Therapist with Inpathy and the Director of Business Development and Training at the Center for Family Guidance. Jeanine is a New Jersey Licensed Professional Counselor and has over 20 years of administrative and management experience in healthcare and behavioral healthcare. She is responsible for the development and implementation of new programs including overseeing all start-up projects, social skills training and school based programs. Jeanine has provided therapy and other telebehavioral health services through Inpathy since the program was launched and has long been an advocate for telebehavioral health.

 

 

Crisis Behavioral Health Readiness

Behavioral health emergencies affecting whole communities can arise suddenly and can be as unpredictable as the weather. Recent natural disasters such as Hurricanes Harvey, Irma and Maria serve as reminders that all communities are vulnerable to the kind of crisis exposure that turns lives upside down and results in extensive emotional turmoil.

In such situations, the overall readiness of a healthcare provider organization is determined by its ability to respond not only to medical needs but also to psychiatric trauma within its community, with a solid plan of action in place. Implementation and deployment of mobile crisis teams are essential in addressing behavioral health needs at any time, but especially when a disaster strikes. By leveraging telepsychiatry and telebehavioral health within these care models, forward-thinking health systems can help ensure rapid response to mental health needs and the best outcomes.

Community Mental Health Response

To be able to respond quickly to community needs in a disaster, health systems should have dedicated mental health teams in place composed of specially trained professionals who know how to respond to specific mental health issues that develop as a result of a disaster or other community trauma, such as severe destruction or loss of life.

Another way health systems can act to support mental health response in a disaster is through the use of mental health mobile crisis teams. The purpose of such teams should be to intervene with individuals who may be experiencing or are about to experience a mental health crisis in the community by offering real-time support and determining the best course of action for these individuals.

All U.S. states are currently experiencing professional behavioral health shortages, however, making access to needed services and providers a challenge, especially in times of crisis when many people may need help quickly. An effective model for addressing this challenge is the use of telepsychiatry to improve access to care. Such a model also can provide support not only when a disaster hits, but also on an ongoing basis.

Telepsychiatry Advantage

Telepsychiatry allows sessions to be conducted from the anywhere in the community, including individuals’ homes, shelters, and other locations where privacy is possible. Crisis response teams who are deployed in the community can set up consultations with remote telepsychiatry providers on an iPad or other mobile device, allowing individuals in need of immediate evaluation to speak with remote providers on the spot.

Access Services, a not-for-profit organization in Pennsylvania that delivers support services for individuals with special needs, offers an example of how one mental health crisis team is improving its ability to respond to a mental health crisis. In 2014, the organization launched one of the nation’s first models of remote crisis behavioral health care.

According to Brenda Boorse, vice president of digital operations and communications at Access Services, the program reduces the time consumers spend awaiting care and lessens the strain on the psychiatric resources of area hospitals.

“Mobile crisis intervention paired with telehealth is a more immediate support for people,” Boorse says. “It helps resolve the immediate crisis in many cases without unnecessary and costly hospitalization.”

Telepsychiatry can empower local provider resources and elevate readiness strategies by complementing provided services through disaster relief organizations. Although critical to any response strategy, many national disaster relief organizations require a lengthy vetting processes for local behavioral health providers to volunteer their time, which can delay access. Leveraging telepsychiatry provides an effective means of ensuring behavioral healthcare providers will be available in the immediate aftermath of an emergency.

Getting Started

Hospitals or health systems considering a telepsychiatry response program can get started by working with local government officials to conduct a community needs assessment to identify current gaps and opportunities. An organization should look at its existing technological capabilities, define the profile of its population, evaluate the capacity of its existing provider network, make volume projections, identify funding sources, and create action plans around the potential disasters or crises their community may face.

Crisis situations are inevitable across any community, and effective response and remediation often hinges on readiness. Telepsychiatry offers a key resource for addressing the behavioral healthcare needs in emergency situations, and healthcare organizations should consider how to leverage the advantages of this emerging model to meet the mental health needs of their communities.


Geoffrey Boyce is executive director of InSight Telepsychiatry, Marlton, NJ.

Original article published on Healthcare Financial Management Association.

Stewart Memorial Community Hospital Launches Telepsychiatry Program

Lake City, IA – Stewart Memorial Community Hospital, a general medical and surgical hospital with 25 beds, launched a telepsychiatry program this week to increase access to psychiatric care. Located in Calhoun County, Lake City is a rural area with a shortage of mental health professionals, as designated by the Rural Health Clinics Program and the Federal Office of Rural Health.[1]

Telepsychiatry is the delivery of psychiatry through real time videoconferencing. It is proven to be an effective form of care delivery and a great way to expand the psychiatric support at a hospital, especially during difficult to staff hours like nights and weekends.

In a primarily rural state such as Iowa, patients often have limited or no access to timely, affordable and quality care. This is especially prevalent in regards to psychiatric care. With telepsychiatry, emergency departments can efficiently address each patient that comes in, reduce admissions and decrease patient wait times.  Having access to telepsychiatry can also help reduce psychiatric boarding and help make sure that those admitted to psychiatric beds actually need them. This is particularly useful in Iowa which, according to the Treatment Advocacy Center, ranks second worst in the country for number of inpatient psychiatric beds with just 64 in the entire state.[2]

The telepsychiatry program is launched in partnership with InSight, a national telepsychiatry service provider organization. Telepsychiatry services are provided in the emergency department to help ensure patients struggling with mental health issues are properly treated. This gives room for other patients that come into the emergency department that may have potentially life threatening illnesses.

“Partners like Stewart Memorial Community Hospital exemplify the great impact telepsychiatry can have at a community level. Telepsychiatry has been shown to increase access to mental health care in rural areas and we’re pleased to expand that within communities like Lake City,” said InSight’s Operations Director Dena Ferrell.

“Stewart Memorial is always looking to incorporate innovative new programs that help our patients achieve a healthy mind and body. Our partnership with InSight will help better address the behavioral health needs in our community,” said Cindy Carsten, CEO of Stewart Memorial.

Stewart Memorial is served by 13 InSight telepsychiatry providers. All InSight telepsychiatry providers are licensed in Iowa and trained to provide care to Stewart Memorial patients in the same way as all onsite providers. Stewart Memorial’s partnership with InSight will help transform care in the emergency department and increase efficiency so that all patients are able to receive the care they need.

About InSight Telepsychiatry
InSight is the leading national telepsychiatry service provider organization with a mission to increase access to quality behavioral health care through telehealth. InSight’s behavioral health providers bring care into any setting on an on-demand or scheduled basis. InSight has 18+ years of telepsychiatry experience and is an industry thought-leader. More information can be found at www.InSightTelepsychiatry.com.

About Stewart Memorial Community Hospital
Stewart Memorial is committed to quality health and wellness for you and your family. Our goal is to transform our communities by providing coordinated care and exceptional experiences.

[1] Rural Health. (n.d.). Retrieved August 07, 2017, from https://www.ruralhealthinfo.org/am-i-rural/report?lat=42.26715&lng=-94.74603&addr=1301 W Main St%2C Lake City%2C IA 51449&exact=1

[2] Fuller, D. A., Sinclair, E., Geller, J., Quanbeck, C., & Snook, J. (n.d.). Going, Going, Gone TRENDS AND CONSEQUENCES OF ELIMINATING STATE PSYCHIATRIC BEDS, 2016. Retrieved August 8, 2017, from http://www.treatmentadvocacycenter.org/storage/documents/going-going-gone.pdf

 

InSight Sponsoring ATA Telehealth Capitol Connection Briefing

WASHINGTON, DC – The American Telemedicine Association (ATA) is holding its bi-monthly Telehealth Capitol Connection (TCC) briefing on September 13, 2017, sponsored by InSight Telepsychiatry.

TCC was launched by ATA and their Senior Policy Consultant Neal Neuberger as a result of “growing interest in using telemedicine to improve health care delivery.” The briefing series is open to Congress, federal agencies, national organizations and other interested stakeholders.

This month’s briefing, titled “Bridging the Gap: Connecting Rural Communities to Care” will focus on the topics of major gaps in rural telehealth coverage and rural health broadband needs. Attendees will learn about the role of Medicare in rural areas, and how legislation like the HEART Act (H.R. 2291) can affect access among the occupying populations.

Residents of rural areas are often restricted in health care coverage and access including provider shortages, limited insurance and increased distance to quality care. Medicare plays a critical role in reducing these challenges and increasing access and convenience for underserved populations.

Speakers include:

  • Kathy Wynn, Vice President of Strategic Marketing & Telehealth at LifePoint Hospitals
  • Tim Koxlien, Chief Executive Officer of TeleQuality Communications
  • Diane Calmus, Government Affairs and Policy Manager at National Rural Health Association
  • A member of InSight’s managerial team

The briefing will be moderated by Chrystal A. Riley, PharmaD, MHA, MBA, Senior Manager of Healthcare Policy & Reimbursement, Baxter International, Inc.

The briefing will take place at the Top of the Hill Banquet & Conference Center in Washington, D.C. from 12:00 pm to 1:30 pm.

Family Service Launches Outpatient Telepsychiatry Program

Philadelphia, PA – Family Service Association of Bucks County launched an outpatient telepsychiatry program to increase efficiency and access to psychiatric care for adults, children and adolescents across four of their locations in Bucks County, Pennsylvania. The telepsychiatry program is launched in partnership with InSight, a national telepsychiatry service provider organization.

Telepsychiatry is the delivery of psychiatry through real time videoconferencing. It is proven to be an effective form of care delivery and a convenient, cost-effective way to safely expand the psychiatric support without the challenge of staffing an in-person psychiatry provider.family service

Prior to implementing a telepsychiatry program, Family Service staffed an onsite psychiatrist that would travel between Langhorne, Doylestown and Quakertown locations. With telepsychiatry, Family Service was able to increase efficiency and reduce costly, time consuming commutes.

“Telepsychiatry allows organizations like Family Service to reduce commute time for providers and patients. This allows for more valuable time with patients,” said InSight’s Operations Manager of Scheduled Services Nate Ortiz.

It is estimated that 1,051,490 individuals in Pennsylvania are living with serious psychological distress including major depressive disorder, bipolar disorder, panic disorder or anxiety.[1] Telepsychiatry is a great solution in Pennsylvania and in many other states across the nation where there is a shortage of psychiatry providers.

“We are thrilled to be able to offer this innovative new service to our patients. We are dedicated to increasing psychiatric access to all consumers, and this is a smart way to ensure our patients are getting the care that they need on a consistent basis,” said Audrey J. Tucker, Chief Executive Officer.

InSight’s telepsychiatry provider will offer these services to patients in Family Service outpatient behavioral health programs, namely counseling.

About InSight Telepsychiatry

InSight is the leading national telepsychiatry service provider organization with a mission to increase access to quality behavioral health care through telehealth. InSight’s behavioral health providers bring care into any setting on an on-demand or scheduled basis. InSight has 18+ years of telepsychiatry experience and is an industry thought-leader. More information can be found at www.InSightTelepsychiatry.com.

About Family Service Association of Bucks County

Family Service Association of Bucks County is a nonprofit social service organization with locations throughout Bucks County, Pennsylvania. Family Service’s mission is to listen, care and help. Every day. For more than 60 years, Family Service has been improving the lives of children and their families, doing whatever it takes to help them overcome obstacles and reach their full potential. Visit www.fsabc.org to donate, volunteer or learn more about how Family Service helped more than 27,000 children, teens and adults last year.

[1] National Institutes of Mental Health, National Survey on Drug Use and Health (NSDUH) 2015, and

NSDUH-MHSS 2008-2012.

Geoffrey Boyce Speaks on InSight’s Role in Telepsychiatry Industry at NGA Rural Health Meeting

WASHINGTON, DC – Geoffrey Boyce, Executive Director of InSight Telepsychiatry, spoke at the National Governors Association (NGA) Rural Health Learning Collaborative meeting on August 9 in Washington, D.C.

A renowned national thought leader in the telemedicine industry, Boyce was invited to speak of a range of topics about InSight and telepsychiatry, which included:

  • InSight’s telepsychiatry models and service lines
  • Program level barriers and opportunities for telepsychiatry
  • Regulatory and legislative landscape
  • The state’s role in advancing telepsychiatry

I was honored to accept the invitation to speak to this group about the telepsychiatry industry,” says Boyce. “InSight prides itself on sharing industry level best practices and education for this growing field.”

The meeting took place at the Hall of the States on August 9 – 10. The NGA Center brought together leaders from five states: Michigan, North Carolina, North Dakota, New York and Nevada during a one-and-a-half-day meeting focused on strategies states may consider to meet behavioral health care needs in rural areas. State participants and attendees broke into teams and took part in sessions, where they met with speakers and NGA facilitators to ask questions and work on action plans. The teams presented their action plans and key takeaways at the end of the meeting.

Boyce spoke during a session called, “Using Telehealth and Telemedicine to Meet Behavioral Health Care Needs.” The session highlighted strategies to build and sustain successful telehealth models and addressed topics such as Medicaid reimbursement, the scope of practice policies and best practices and misconceptions about telehealth.

Other speakers during Boyce’s session included Latoya Thomas, Director of State and Policy Resources at the American Telemedicine Association and Brian Cooper, Telepsychiatry and Rural Health Specialist for the North Carolina Office of Rural Health, Department of Health and Human Services.

About InSight Telepsychiatry

InSight is the leading national telepsychiatry service provider organization with a mission to increase access to quality behavioral health care through telehealth. InSight’s behavioral health providers bring care into any setting on an on-demand or scheduled basis. InSight has 18+ years of telepsychiatry experience and is an industry thought-leader. More information can be found at www.InSightTelepsychiatry.com.

About the National Governors Association

The National Governors Association (NGA) is the bipartisan organization of the nation’s governors. Through NGA, governors share best practices, speak with a collective voice on national policy and develop innovative solutions that improve state government and support the principles of federalism.

Digital Health Direct-to-Consumer Telehealth: The Disruptive Solution to the Behavioral Health Provider Shortage

By: Scott Baker, MBA, InSight Business Innovations Manager

The link between behavioral health and medical outcomes is well understood. Providing behavioral health services can help keep some medical conditions in check and prevent hospitalizations and readmissions. However, more than half of US counties are currently without any psychiatrists, resulting in large care gaps and wait times of up to 3 to 6 months. As a result, many patients seek mental health services from primary care providers, who often lack both time and specialized psychiatric expertise to treat such conditions. A more dire situation arises when patients are discouraged from seeking treatment altogether, which can lead to further deterioration or crisis situations.

Amid this provider shortage and growing behavioral health crisis, telepsychiatry is emerging as an effective tool to meet providers’ referral needs. In addition, direct-to-consumer (D2C) telepsychiatry is becoming a more widely utilized treatment option—one that can fill gaps in care at a time when the need for services far outpaces provider supply and address issues before they escalate.

By enabling provider-patient interaction at any time from any location, D2C telehealth helps increase access to care and promotes a more comprehensive response to patient needs, whether physical or behavioral. Making care more convenient often leads to earlier interventions that help ensure patient needs are addressed before issues escalate and require higher-cost interventions.

D2C telepsychiatry: A natural fit for telehealth

The American Telemedicine Association defines telehealth as “the remote delivery of healthcare services and clinical information using telecommunications technology.” The more popular forms of telehealth rely on real-time videoconferencing to deliver services and address patients’ needs, emulating the kind of in-person exchange and connectivity experienced in a provider’s office setting. Continued growth of D2C telehealth underscores the attractiveness of the videoconferencing model, as patients—increasingly empowered in their own care choices—seek direct access to providers and alternative options to more conveniently manage their care.

When it comes to telehealth for behavioral health, telepsychiatry is now used for evaluation, consultation, and treatment throughout the care continuum, and it can be found in settings that range from acute inpatient settings and emergency departments (EDs) to community-based care environments and in-home referrals from primary care doctors and discharge planners.

D2C telepsychiatry takes the burden off primary care providers and expands referral options in areas lacking adequate psychiatric services. With additional providers available, patients are empowered with greater choice, rather than limited by what is within a drivable radius. Beyond primary care providers, community-based professionals such as referral coordinators, benefit managers, and discharge planners can leverage this option to help consumers access qualified behavioral health specialists in a timely manner.

Collaborative care between telepsychiatry providers and patients’ primary care and regular providers can also extend the value proposition of D2C telepsychiatry by improving coordination, increasing clinical exchanges and connecting a patient’s community of caretakers for more holistic care.

The advantages of D2C

D2C telepsychiatry delivers inherent advantages for both patients and providers, including:

Flexibility. Consumers can schedule appointments outside of traditional weekday time slots, including nights and weekends, and can often find available appointments within a few days of their request.

Convenience. Services can be accessed from any private location leading to better continuity of care. For example, consumers can continue treatment with the same psychiatric provider during life transitions, such as moving to a new city for college.

Privacy. Like in-person care, telepsychiatry protects the privacy of patients. In fact, confidentiality may be heightened since appointments are accessed from home, eliminating the potential that patients will see someone they know in a waiting room—a concern that keeps many from seeking out treatment.

High-quality care. Telepsychiatry meets the standard of traditional in-person care for diagnostic accuracy, treatment effectiveness, quality of care, and patient satisfaction. Along with all major national healthcare associations, the American Psychiatric Association supports the use of this model.

Implementing telepsychiatry

Healthcare organizations interested in utilizing D2C telehealth and telepsychiatry should, of course, consider situational nuances prior to determining the best course of treatment. Conditions such as anxiety, depression, stress, life transitions, childhood mood disorders, and ADHD align well with D2C telepsychiatry. However, it is not appropriate for patients who display suicidal, homicidal, delusional or paranoid symptoms.

In addition, providers should keep in mind that while most people have access to reliable internet connections and smart devices that can support telepsychiatry, not everyone has this luxury. Prior to making referrals, providers should assess a patient’s ability to follow through with the telepsychiatry option.

The potential of D2C telepsychiatry

D2C telehealth models, and specifically telepsychiatry, represent a disruptive care delivery movement that is laying the groundwork for a more connected community and collaborative care continuum. By improving access, these forward-thinking models of care promote early intervention, addressing issues before they escalate and require higher-cost interventions. Ultimately, it’s an optimal framework for improving outcomes and empowering consumers in their care.

Original article posted in Oliver Wyman Health.

New Jersey Takes Momentous Step with Signing of Telemedicine Legislation

TRENTON, NJ – New Jersey Governor Chris Christie signed Bill No. A1464 and S291/652/1954 on July 21st which allows for the practice and reimbursement of telemedicine and telehealth across the state. Before being signed by the governor, the telemedicine bill had bipartisan support and was passed unanimously through the New Jersey General Assembly and the Senate.

“Telehealth” as defined by the bill is the use of information and communications technologies to support clinical healthcare, and “telemedicine” is defined as the delivery of a health care service using electronic communications to bridge the gap between a health care provider and a patient. Telemedicine and telehealth are rapidly growing across the U.S. The American Telemedicine Association estimates that over half of U.S. hospitals use some form of telemedicine. Telemedicine has proven to be particularly effective for increasing access to care from specialty providers who no longer have to be physically present to deliver care.

One example of specialty care that this telemedicine law will help bring to New Jersey is access to child and adolescent psychiatry. New Jersey is estimated to need at least 3 times more child and adolescent psychiatrists in order to qualify as having a “sufficient supply” by the American Academy of Child and Adolescent Psychiatry.

While telemedicine policies vary in each state, the signing of this bill will make New Jersey one of the most innovative and patient-centered telemedicine states in the country. The state is already home to a handful of telemedicine programs, and the new law will provide the opportunity for the continued expansion of telemedicine.

“We’re enthused by the opportunities for improved access to care that this new law brings to the telemedicine industry and to New Jersey,” says Geoffrey Boyce, Executive Director of InSight Telepsychiatry, a national telepsychiatry service provider headquartered in New Jersey who helped to draft and advocate the bill. “We are thankful for the years of hard work the legislators and other advocates have put into making this come to life.”

Some of the highlights of the new legislation include:

  • They allow New Jersey to join only a handful of states that require reimbursement for telemedicine services to the same extent as for in-person treatments and consultations.
  • They take New Jersey from being only one of two states that lack an official definition of telemedicine to a state that defines how telemedicine can and should be safely and appropriately practiced.
  • They allow greater access to care for patients who were previously not covered for telemedicine services.  Greater access to care is expected to result in better outcomes for patients with chronic diseases and decreased expenditures over time.
  • They allow patients to receive care from the comfort of their own homes when appropriate.
  • They remove the requirement for mental health screeners to obtain an unnecessary, special waiver for services provided through telemedicine.
  • They allow a large range of providers to practice telemedicine including: licensed physicians, nurses, nurse practitioners, psychologists, psychiatrists, psychoanalysts, clinical social workers, physician assistants, professional counselors, respiratory therapists, speech pathologists, audiologists and optometrists.  This wide range of providers will increase the number of services that New Jersey residents can access.
  • They involve minimal cost to the state while providing greater access to care and better outcomes for patients.

The  legislators who helped champion this bill and ensure that New Jersey residents have better access to care include: Pam Lampitt (D), Joseph Vitale (D), Herb Conaway Jr. (D), Craig Coughlin (D), Valerie Vainieri Huttle (D), Joe Lagana (D), Raj Mukherji (D), Jim Whelan (D), Diane Allen (R) and Shirley Turner (D).

The enactment of this bill is a significant step for the telehealth industry and increased access to care in the state of New Jersey.

Telepsychiatry Long-Term Partnership a Continued Success

InSight Telepsychiaty and NewPoint Behavioral Healthcare Continue to Reduce Emergency Department Wait Times with Telepsychiatry for 15 Years

MARLTON, NJ — After 15 years of service, InSight Telepsychiatry and NewPoint Behavioral Healthcare continue to provide successful telepsychiatry services to individuals requiring emergency behavioral healthcare.

Winona InSight

As a New Jersey designated screening center, NewPoint Behavioral Healthcare provides behavioral health services such as emergency assessments, crisis intervention and referrals to inpatient psychiatric organizations.

The services offered by NewPoint Behavioral Healthcare combine traditional treatment options with telepsychiatry. When an individual enters a screening center during a psychiatric crisis, an on-site behavioral health screener conducts an initial assessment. The screener then meets with an InSight provider through phone or videoconference to determine diagnosis and treatment options. This could include admission, prescribing of medication or referral to follow-up care.

“NewPoint Behavioral Healthcare screeners truly develop a strong rapport with InSight’s providers,” says InSight’s Director of Operations Dena Ferrell, who worked as a behavioral health screener for the organization prior to joining InSight in 2007. “InSight providers really enjoy a friendly and productive working relationship that adds value to this partnership,” she added.

The partnerships success is exemplified through conducting over 200 telepsychiatry sessions in 2015 alone. “We use telepsychiatry 24/7 and most feel just as satisfied as they are with face-to-face psychiatrist sessions,” said Vikki McFadden, NewPoint Behavioral Healthcare’s Clinical Coordinator of Psychiatric Emergency Screening. “Before we were able to utilize telepsychiatry clients in other emergency room settings would sometimes wait days to be sent to the screening host,” McFadden added.

“The technology has gotten better,” says Jennifer Plews, NewPoint Behavioral Healthcare’s Director of Psychiatric Emergency, describing how telepsychiatry used to be delivered on a heavy cart with a monitor versus a cart that can now be easily pushed with one hand.

As one of InSight’s longest partnerships, NewPoint Behavioral Healthcare has seen firsthand how telepsychiatry has evolved. With a mission to provide a spectrum of quality services to maximize individual potential through education and empowerment, NewPoint Behavioral Healthcare has served communities in New Jersey for nearly 60 years through more than 16 outpatient behavioral health programs offering effective, affordable psychiatric screenings.

About InSight Telepsychiatry

InSight is the leading national telepsychiatry service provider organization with a mission to increase access to quality behavioral health care through telehealth. InSight’s behavioral health providers bring care into any setting on an on-demand or scheduled basis. InSight has 18+ years of telepsychiatry experience and is an industry thought-leader. Forty percent of InSight’s telepsychiatry providers are child and adolescent psychiatrists. More information can be found at www.InSightTelepsychiatry.com.

About NewPoint Behavioral Healthcare

The mission of NewPoint Behavioral Healthcare is to provide a spectrum of quality services to maximize individual potential through education and empowerment. NewPoint Behavioral Healthcare is committed to be the leader of quality mental health services in the region.

InSight Executive Director Receives 2017 Industry Leader Award

The American Telemedicine Association recognizes Geoffrey Boyce as a proven leader in the advancement and advocacy of telemedicine.

g boyce headshot

Geoffrey Boyce- ATA Industry Partner Honoree 2017

MARLTON, NJ – Geoffrey Boyce, Executive Director of InSight Telepsychiatry, is the recipient of the American Telemedicine Association’s 2017 Industry Leader Award.

The Industry Leader Award is presented each year to an individual or company that has made significant contributions to the advancement of telemedicine a federal, state and international level.

“Geoffrey has worked extensively in the promotion of telemedicine in a number of arenas,” says Les Paschall, CEO of InSight’s sister company, CFG Health Network. “This award recognizes his many accomplishments and tireless work to champion telemedicine and transform access to health care.”

The American Telemedicine Association (ATA) is the largest telehealth-focused organization. The non-profit organization is the leading telehealth association helping to transform healthcare by improving the quality, equity and affordability of healthcare throughout the world.

InSight Telepsychiatry is the leading national telepsychiatry organization with a mission to increase access to quality behavioral health care through innovative applications of technology. InSight has been practicing telepsychiatry for the past 18 years and runs telepsychiatry programs in settings than span the continuum of care across 27 states.

As executive director of InSight, Boyce has been active in telemedicine advocacy, education and reform initiatives. At a federal level, Boyce is an active leader in advocating for telemedicine-friendly changes to the Ryan Haight Act. He’s met with the DEA about the issue, spoke on the issue at several events and helped lead an ATA committee that produced comments on the Act that would make it telemedicine-friendly.

At the state level, Boyce played a crucial role in drafting a proposed telemedicine bill in New Jersey, which introduced significant regulations for the efficient delivery of health care services through telemedicine. He was among experts to testify before the New Jersey state Senate Health, Human Services and Senior Citizens Committee on the current and potential applications of telemedicine services and has continued to be a resource to the policy makers throughout the process.

Boyce also played a key role in advocating for New Jersey’s change in commitment laws to allow for electronic signatures in 2012. The revision represented significant improvement to the logistical challenges faced when screening and placing individuals appropriately, particularly in the delivery of the psychiatrist’s screen certificate.

Boyce worked with the Delaware Telehealth Coalition and the Delaware Medical Society to draft legislation making telemedicine more accessible through Delaware’s House Bill 69. He also helped design several innovative telemedicine partnerships within the state, including a 2014 pilot with the DSCYF to bring child and adolescent psychiatry to southern Delaware.

Through his work at InSight, Boyce has developed and implemented a number of innovative telepsychiatry and telebehavioral health programs for hospitals, health systems, outpatient health facilities and various other healthcare organizations. He launched the Adult Mobile Crisis Program and Children’s Crisis Psychiatry Program, allowing trained crisis support specialists to bring laptops equipped to connect a telepsychiatrist to the homes of callers experiencing psychiatric crisis in Pennsylvania. He launched the first ACT program to utilize telepsychiatry in Delaware. He also played a key role in the design of Inpathy, one of the nation’s first direct-to-consumer telebehavioral health platforms, and is currently working to expand into new areas through partnerships with health plans and insurance companies.

Boyce is an active public speaker on telehealth through presentations, webinars and events. Boyce has spoken on the topic of telemedicine at over 25 events in the past 5 years including presentations on the topic of Telepsychiatry to the American Telemedicine Association, the American Academy of Child and Adolescent Psychiatry, the National Association of Rural Health Associations, The Center for Telehealth and e-Law and many others.

Boyce also serves on the board of the Mid-Atlantic Telehealth Resource Center.

“I’m humbled by this honor. I’ve been involved with ATA for close to ten years and seen the organization and the telemedicine industry come into its own,” says Boyce. “We are no longer spending time convincing people that telemedicine isn’t voodoo and are now seeing real change. Telehealth is at that tipping point.”

Boyce will be presented with his award during the Industry Council Meeting at the 2017 International American Telemedicine Association Conference in Orlando, FL on Sunday, April 23.

InSight Telepsychiatry to Present at the American Telemedicine Association Annual Conference

InSight Telepsychiatry representatives are presenting at the American Telemedicine Association’s Annual Conference and Trade Show in Orlando. Their presentations, will address innovative telebehavioral health programs in a variety of settings, drawing on InSight’s experience as the leading national telepsychiatry provider organization.

ORLANDO, FL – InSight Telepsychiatry, the leading national telepsychiatry provider organization with a mission to increase access to behavioral health care, today announced thought leaders from the company, along with CFG Health Network and InSight partner, Access Services, will give presentations on a variety of telepsychiatry topics during the American Telemedicine Association’s (ATA) Annual Conference and Trade Show, taking place in Orlando, FL from April 23 to 25. ATA is the industry’s leading event for insights into the latest telemedicine and mobile health trends.

On Monday, April 24, representatives from InSight, CFG and Access Services will present during the session called The Use of Consumer-Based Telemental Health for Acute and Long-Term Needs. This session will feature “Bringing Help Home: The Use of Telepsychiatry in a Mobile Crisis Program” presented by Dan Khebzou and Jessica Fenchel, and “Getting Ahead of the Curve: Layering Home-Based Telehealth into an Existing Outpatient Mental Health Clinic” presented by Joel Freidman, PhD, that discusses the use of Inpathy, InSight’s direct-to-consumer division.

Dan Khebzou, a regional account executive for InSight, and Jess Fenchel, the senior director for adult behavioral health and crisis at Access Services, will give details on the partnership that facilitated the nation’s first mobile crisis program to utilize telepsychiatry.

Access Services and InSight work together to connect individuals in crisis and crisis team members with a remote telepsychiatry provider who is able to rapidly meet the person where they are – all through telehealth. This case study will review the implementation steps the partners went through to develop and roll out a successful program including designing workflows, selecting providers, overcoming hurdles, informing payers, choosing their technology and educating their teams. In addition, they will discuss lessons learned.
In the second presentation, Joel Friedman, PhD., the clinical director of CFG Health Network, will give details on how Center for Family Guidance, an outpatient mental health organization with three offices, is utilizing Inpathy, in order to meet the increasing needs of consumers.

Additionally, InSight Executive Director Geoffrey Boyce will present the e-poster, “Do You Know Ryan Haight?” on April 23. This poster will break down the confusing elements of the Ryan Haight Act into digestible and applicable pieces.

Visit booth 1506 for more information and to connect with InSight. To schedule a time for a meeting, contact Olivia Boyce at oboyce@in-sight.net or 770.713.4161.

InSight Telepsychiatry is the leading national telepsychiatry service provider organization with a mission to increase access to quality behavioral health care through innovative applications of technology.

News on Telemental Health Services

(Original story published in Federal Telemedicine News — April 2, 2017)

Advancing critical telemental health services to help individuals with behavioral health issues was discussed at ATA’s Telehealth Capitol Connection (TCC) www.americantelemed.org briefing held on March 28, 2017. The use of technology enables mental healthcare to be delivered to major sectors of the population especially in rural areas in spite of the shortage of professionals.

Neal Neuberger as Senior Policy Consultant to ATA and moderator, opened the event by saying the use of technology in medicine has exploded since providers, patients, and employers see the advantages. However, as he pointed out, there are still policy matters that have to be addressed such privacy, finding eligible providers to deliver mental health care, and reimbursement issues.

Representative Tim Murphy (R-PA) https://murphy.house.gov Practicing Psychologist and Commander in the Naval Reserve reports, “Substance abuse and drug addiction is a major problem in this country, but the fact is that many people aren’t able to get adequate treatment fast enough because there are not enough professionals or facilities available to treat the affected population.

As reported, Congressman Murphy was able to secure an additional $15 billion in AHCA with a requirement that states must use the additional resources for mental health and addiction treatment. “We are continuing to build on our successful record to help families in the current mental health and addiction crisis. This additional $15 billion investment represents the largest surge in behavioral health funding in recent history.”

According to “Twelve percent of the 702,000 veterans have successfully received care using telehealth through the VA program”, according to John Peters, Deputy Director, Office of Connected Care, at the Department of Veteran’s Affairs, https://connectedcare.va.gov,

He reports, “Patient satisfaction for 304,000 veterans using store and forward telehealth is 94 percent, satisfaction for 307,000 veterans using video telehealth is 92 percent, and for 156,000 veterans using home telehealth, the patient satisfaction is 83 percent.”

He mentioned the bill “The Care Veterans Deserve Act of 2017” (H.R 1152) that was introduced on February 16, 2017. The bill amends the “Veterans Access Choice and Accountability Act” to make the VA’s Choice Program permanent and includes veterans with a 50 percent service connected disability.

Currently, a number of vital remote psychiatry services are available to community-based organizations, according to Geoffrey Boyce Executive Director, for InSight Telepsychiatry http://insighttelepsychiatry.com “Facing budget constraints, many community-based organizations are choosing to supplement their onsite psychiatric services with remote psychiatric prescriber teams.”

InSight is able to provide correctional facilities 24/7 access to psychiatric treatment within one hour after the request is submitted. InSight is able to respond to on-demand telepsychiatry services quickly to support an inpatient or a home setting crisis situation.

Deborah C. Baker, J.D., Director of Legal & Regulatory Policy in the Office of Legal and Regulatory Affairs, representing the American Psychological Association’s www.apa.org Practice Directorate, wants to see changes in licensing occur that would be specific to psychology.

As Baker explained, “The laws are confusing and a number of questions need to be clarified. To deal with jurisdiction issues, a few years ago, the “Psychology Interjurisdictional Compact” (PSYPACT) was introduced by the Association of State and Provincial Psychology Boards.

PSYPACT uses model language to discuss where a psychologist is physically related, where the psychologist is licensed to practice psychology, and where the client patient is physically located. Since PSYPACT is only model language, it would need to be passed in at least seven states to come into existence.

Lauren McGrath Vice President Public Policy for Centerstone, https://centerstone.org, a healthcare organization operating for 60 plus years, offers services for health homes, emergency follow-up services, integrated primary care, help for addiction, hospital and crisis services, intellectual and developmental disabilities services,  and also actively helps veterans suffering from PTSD and combat stress.

Today, Centerstone provides mobile and remote assessments in order to facilitate a quick referral for the coordination of care and appropriate treatments. The team is able to see how each person is doing by using a dashboard and if there is a problem, connections can be made by using a bidirectional app or be connected via telehealth.

— Carolyn Bloch of Bloch Consulting Group

Bloch has researched and reported on Federal government and legislative activities in the areas of science, R&D, defense, telemedicine, and health technology — and has worked with many scientific and technical newsletters, publishing firms, and other companies.

The author of 5 books and many articles based on Federal government activities, Federal funding programs, and university research grant opportunities. Carolyn Bloch has also taught courses in proposal writing for government contracts at a number of colleges and universities.

She is a member of the National Press Club, American Telemedicine Association, and the Healthcare Information and Management Systems Society (HIMSS) Maryland Chapter.

InSight Executive Director Speaks at Telemental Health Briefing on the Hill

WASHINGTON—On Tuesday, March 28, InSight Telepsychiatry’s Executive Director, Geoffrey Boyce, appeared as a guest speaker at the American Telemedicine Association’s (ATA) briefing, ‘Telehealth for Improving Mental and Behavioral Care.’

Boyce TCC

The briefing was part of ATA’s Telehealth Capitol Connection series—a bimonthly Congressional briefing for policy makers, federal agencies, national organizations and other interested stakeholders.

Boyce spoke after telemental health advocate, Rep. Tim Murphy (R-PA), about four telemental health topics—licensing, credentialing, psychiatric commitment law and prescribing—and how policies around those topics shape how InSight and other telemental health providers can deliver services.

“Telehealth is absolutely a keystone in mental health care because it allows a way to mend the shortage of providers, and provide easier and timely access for inpatient admissions and emergency care,” said Murphy. “It also just makes sense in cost savings.”

Telemental health services are growing rapidly. The VA health system estimates that they conducted 427,000 telemental health sessions in 2016 while InSight Telepsychiatry estimates conducting 150,000 telepsychiatry encounters last year.

Telehealth is addressing critical issues in the behavioral health field, such as shortages in mental health professionals, the challenge of remote care delivery, and, national struggles with suicide, PTSD, opioid addiction and other serious behavioral health issues. Some of the common settings for telemental health services are in hospital emergency departments, outpatient clinics, correctional facilities and direct-to-consumer.

“One of the things we as a practice get most excited about is the potential for telehealth to weave all of these different types of health services and sites together to really help provide care across the continuum, and have more consistency and continuity in that care,” said Boyce.

InSight is a telebehavioral health practice that began telepsychiatry encounters in emergency departments in 1999. Since then, the practice has grown to 250 providers who provide services in 27 different states in a variety of settings. Boyce leads InSight in their mission to increase access to behavioral health care by overseeing the operation of hundreds of U.S. locations every year.

Boyce was joined by fellow speakers: Rep. Tim Murphy (R-PA), John Peters, Telehealth Deputy Director at the Department of Veteran Affairs, Deborah C. Baker, J.D., Director of Legal & Regulatory Policy in the Office of Legal & Regulatory Affairs at the American Psychological Association’s Practice Directorate, and Lauren McGrath, VP of Public Policy at Centerstone.

The briefing was held at Top of the Hill Banquet & Conference Center in Washington, D.C. at 12:00 p.m.

Inpathy Gets a Makeover – New Website Makes it Easier to Get Online Psychiatry and Therapy Anytime, Anywhere

Online Therapy and Psychiatry

WASHINGTON, DC (PRWEB) FEBRUARY 20, 2017 – Inpathy has launched a new look for its website, http://www.Inpathy.com. Inpathy is dedicated to making it easy for people to get access to psychiatric, behavioral and mental health care through convenient, online video calls. Inpathy is the newest division of InSight Telepsychiatry, the leading national telepsychiatry service provider organization with nearly two decades of experience delivering online behavioral health care safely and securely.

While InSight’s other divisions bring psychiatrists and mental health providers to community-based facilities and organizations through telehealth, Inpathy uniquely brings life-changing behavioral care directly into people’s home or any other private place. While the website makes it easy for people to self-direct themselves, Inpathy also has a team of care navigators for users to call or email if they would like the extra assistance finding and connecting with a provider.

Online Sessions Make Care Convenient

“Inpathy allows me to help people who have mobility issues, anxiety around commuting or those who just don’t have the time to get to their in-person appointments,” says Jeanine Miles, a New Jersey licensed professional counselor.

There are many reasons people prefer online therapy and psychiatry services.

  • It’s convenient: Be seen when and where it works for you without the hassle of taking time off work or sitting in waiting rooms. Inpathy providers often have next-day appointments and are available evenings and weekends.
  • It provides options: Find the right provider who fits your needs and preferences — whether or not they live in your community. Access licensed counselors, therapists and psychiatry providers who are licensed in your state.
  • It’s safe and secure: Unlike Skype or FaceTime, our technology is HIPAA-compliant and protects your personal information.
  • It’s completely private: Your session on Inpathy is strictly confidential. Inpathy sessions are never recorded and you have control over whether you invite family or friends to join your online video call.
  • It’s easy to use: Inpathy works on any computer, tablet or smartphone with internet and a webcam. Plus, we offer 24/7 support for tech issues, test calls and troubleshooting.
  • It’s flexible to schedule: Weekdays a no-go? Need to do a session after the kids go to bed? No problem. Appointments are available 7 days a week from 7 a.m. to 11 p.m. — and it often only takes a few days from your request before you can meet with a provider.
  • It’s effective: Numerous studies have also shown that it is highly effective as a form of treatment and sometimes more effective than traditional in-person care.

According to Dr. Varrell, Medical Director of Inpathy and a child and adolescent psychiatrist who has been doing video sessions with people for the past 18 years, “Many people, especially children, are able to talk to me more easily through televideo than in person. Online care is more comfortable, less intimidating and it removes some of the power dynamics so people are more likely to open up more quickly than in-person care.”
Insurance companies and employers are also recognizing the advantages of online care and are starting to include services like Inpathy as a benefit.

Referring to Online Psychiatry and Therapy Saves Time and Money

In addition to convenience for individuals seeking care, Inpathy also acts as a non-traditional resource for health care providers or organizations that would like to use it as a referral option.

In a recent webinar on expanding referral options through online psychiatry, Inpathy’s Practice Liaison, Anne Marie Jones, explains its benefits: “With a network of over 300 behavioral health care providers, Inpathy can help reduce opportunity costs in terms of time, transportation and absenteeism.”

The New Inpathy Website

The Inpathy new website is a resource for people who want to connect with licensed professional therapists, counselors and psychiatry providers. It offers:

  • Online assessments
  • Information on the types of behavioral health care providers and the services they offer
  • Explanations on how to sign up, find a provider and book a session
  • A searchable directory of providers who offer online sessions
  • Access to care navigators who can answer questions and help you sign up
  • 24/7 technical support

“We wanted this new website to be helpful for people seeking care and give them hope that receiving behavioral health care doesn’t have to be a stressful ordeal every time they meet with their provider. It can be as easy as a Skype call and as private as online banking,” says Olivia Boyce, InSight’s Marketing and Communications Manager.

Inpathy services are available is most states. Inpathy has its largest provider and insurance networks in California, New York, New Jersey, Delaware, Virginia, and Missouri.

Read the original press release here.

 

InSight’s Dr. Mark Alter Airs on Wharton Business Radio as Guest Speaker

Mark AlterPhilidelphia, PA— Mark Alter, Associate Medical Director of On-Demand Services at InSight Telepsychiatry, recently appeared as a guest speaker on “The Business of Health Care” to talk about telemedicine on Business Radio Powered by The Wharton School.

The show, which originally aired on Sirius XM Channel 111, featured Dr. Alter along with fellow guests Jules Lipoff, Assistant Professor of Dermatology at the University of Pennsylvania, and George Bodenger, Health Care Law Attorney at George W. Bodenger, LLC. The show covered the rapidly growing size and potential of the telemedicine market and also explained how the various models of telemedicine work across specialties. Dr. Alter talked about the importance and opportunities of providing telemedicine and telepsychiatry, including increased access to care under current and new health care policies.

Listen to the show here.

New Jersey Awards Virtua $290,000 to Serve Veterans Via Telehealth

Trenton, NJ – The New Jersey Department of Health announced a $290,000 telehealth grant to Virtua Health on January 27 that will assist veterans who need access to primary and behavioral healthcare services but may face mobility or transportation challenges.

By coordinating care with Oaks Integrated Care, Legacy Treatment Services and InSight Telepsychiatry, Virtua will offer primary and behavioral health visits conducted via online technology starting February 1.

Stigma, negative ideas about seeking help, perceptions of the Veterans Administration (VA) and a lack of access due to geography and transportation issues make it difficult for veterans to visit a doctor in person. Some medical conditions such as depression, anxiety, post-traumatic stress disorder (PTSD), brain injury, spinal cord injury and other psychiatric disorders further complicate the ability for travel. 

“For many veterans, travel to see a healthcare provider can be complicated and overwhelming, particularly in areas where transportation options might be limited,” Health Commissioner Cathleen Bennett said. “Telehealth can ease the burden by offering long-distance virtual care to veterans while they remain in a comfortable environment.”

Telehealth includes telepsychology, telepsychiatry, telebehavioral health, e-counseling, e-therapy, online therapy and cybercounseling. If veterans have other needs such as housing, employment or transportation, Virtua will seek to connect them to appropriate services.

One in five homeless Americans are veterans. One in three homeless men are veterans, and about 60 percent of homeless veterans are minorities. Veterans of Iraq and Afghanistan have an unemployment rate approximately 40 percent greater than the general population.

Veterans have disproportionate rates of mental illness, particularly PTSD, substance abuse disorders, depression and anxiety. Nearly half of combat veterans from Iraq report that they have suffered from PTSD, and about 40 percent of these veterans report problems with alcohol use.

Follow the New Jersey Department of Health on Twitter at twitter.com/NJDeptofHealth and on Facebook at facebook.com/NJDeptofHealth.

Online Behavioral Health for Mental Wellness

October 5, 2016 | Business Innovations Manager of InSight Telepsychiatry Scott Baker discusses how telebehavioral health services like Inpathy can increase access to mental and behavioral health care.

Buffalo, N.Y. – As part of Mental Health Awareness Week, InSight Telepsychiatry’s own Scott Baker was interviewed by WIVB-TV News 4 in Buffalo, NY and asked to discuss how telebehavioral health services like Inpathy can increase access to mental and behavioral health care.

Baker spoke about the convenience of online behavioral health care through Inpathy, the virtual office to over 300 behavioral health providers. Another InSight team member, Melissa Harward, provided a demonstration of the Inpathy videoconferencing platform.

WIVB-TV News 4 reporter, Angela Christoforos highlighted how being able to access care online offers many benefits to individuals and families seeking behavioral health care, including appointment availability at night or on weekends, clinical effectiveness and the convenience of using everyday technology for secure sessions with providers. This is especially helpful for individuals who have issues with scheduling, mobility, transportation and/or  local provider availability.

Inpathy providers are licensed psychiatrists, psychiatric nurse practitioners, psychologists and therapists who offer a wide variety of behavioral health services like medication management and therapy. View Inpathy providers by searching the directory here: https://portal.inpathy.com/directory-search/start

Watch and read about the interview here.

New Psychiatric Practice in New York Allows Individuals to Get Their Mental Wellness On(line)

Telebehavioral health allows individuals to attend sessions with behavioral and mental health providers online through secure videoconferencing. Inpathy is a division of InSight Telepsychiatry, the largest telebehavioral health organization in the nation.

Inpathy providers include adult and child and adolescent psychiatrists and psychiatric nurse practitioners that are available for psychiatric assessments, medication management and prescriptions when appropriate. Therapists and counselors are also available for talk therapy sessions through telehealth.

Many of the Inpathy telebehavioral health providers offer night and weekend appointments, which can be accessed through the internet from home using a smartphone, tablet or a computer with a webcamera. This makes managing behavioral health care more convenient by eliminating the need to travel to in-person appointments and sit in waiting rooms. Another benefit of telebehavioral health is that it is a more private way to access behavioral health services, which makes it a good option for individuals who are worried about a stigma on behavioral or mental health care.

Just like in an in-person office, the telebehavioral health providers who deliver services through Inpathy are fully supported by a clinical and administrative staff that handles their scheduling, billing, intake, general operations and clinical oversight.
Inpathy accepts insurance from several major insurance companies, including Aetna. For in-network telebehavioral health sessions, individuals are only charged their co-pay just like they would be for an in-person session. Inpathy providers are also available for out-of-network and cash-pay appointments.

“There is a huge shortage of psychiatrists across the nation,” says Geoffrey Boyce, executive director at InSight. “Telepsychiatry and telebehavioral health offer a unique solution for making psychiatry appointments easier to book and attend.”

Inpathy has telebehavioral health appointments available with many New York-licensed providers, including the following:

  • Doug Ikelheimer, MD- an extremely experienced telepsychiatrist with expertise in the psychopharmacologic management of mood disorders, anxiety disorders, chronic mental illness and addictions
  • Catherine Newton, LCSW – a licesnsed clinical social worker who specializes in working with individuals who have experienced trauma and is trained in Eye Movement Desensitiazation and Reprocessing (EMDR)
  • Ragy Girgis, MD – a board certified psychiatrist with an interest in the psychopharmalcologic management of schizophrenia, mood disorders, anxiety disorders and eating disorders in adults
  • Hinna Shah, MD – a board certified adult and child and adolescent psychiatrist with experience working with individuals who have depression, bipolar disorder, anxiety disorders, autism spectrum disorder and ADHD
  • Liz Espinoza, LCSW – a Spanish-speaking licensed clinical social worker who is interested in helping individuals achieve life goals and specializes in anger management, relationship, communication and life transition issues

Telehealth is a rapidly growing industry and more and more insurance companies and providers are offering this form of care. Numerous studies have shown telebehavioral health to be as effective as in-person behavioral health services in most situations.

To get started as an individual using telebehavioral health care, individuals can visit http://www.inpathy.com to search the Inpathy provider directory, sign up, select an appropriate provider and schedule a session. Inpathy has a 24-hour technical support line and care navigation team that can be reached at 1.800.442.8938.

InSight is also in the process of developing referral relationships with a number of New York organizations that could benefit from additional behavioral health services for their clients. To learn more about this or connect individuals you know to care, visit http://www.inpathy.com.

Cathy Newton

Telebehavioral Health Practice Launches in Delaware and New York

AUGUST 21, 2016 | Mental health providers, including psychiatrists are now available for assessment, therapy and medication management through a newly launched behavioral health practice in Delaware and New York called Inpathy. Inpathy is unique in that it operates entirely through telebehavioral health- a convenient, private and effective medium of care that is rapidly growing in popularity.

Telebehavioral health allows individuals to attend sessions with behavioral and mental health providers online through secure videoconferencing. Inpathy is a division of InSight Telepsychiatry, the largest telebehavioral health organization in the nation.

Inpathy providers include adult and child and adolescent psychiatrists and psychiatric nurse practitioners that are available for psychiatric assessments, medication management and prescriptions when appropriate. Therapists and counselors are also available for talk therapy sessions through telehealth.

Many of the Inpathy telebehavioral health providers offer night and weekend appointments, which can be accessed through the internet from home using a smartphone, tablet or a computer with a camera. This makes managing behavioral health care more convenient by eliminating the need to travel to in-person appointments and sit in waiting rooms. Another benefit of telebehavioral health is that it is a more private way to access behavioral health services, which makes it a good option for individuals who are worried about a stigma on behavioral or mental health care.

Just like in an in-person office, the telebehavioral health providers who deliver services through Inpathy are fully supported by a clinical and administrative staff that handles their scheduling, billing, intake, general operations and clinical oversight.

Inpathy accepts insurance from several major insurance companies, including Aetna. For in-network telebehavioral health sessions, individuals are only charged their co-pay just like they would be for an in-person session. Inpathy providers are also available for out-of-network and cash-pay appointments.

“There is a huge shortage of psychiatrists across the nation,” says Geoffrey Boyce, executive director at InSight. “Telepsychiatry and telebehavioral health offer a unique solution for making psychiatry appointments easier to book and attend.”

Inpathy has telebehavioral health appointments available with many Delaware and New York licensed providers, including the following:

  • Doug Ikelheimer, MD- an extremely experienced telepsychiatrist with expertise in the psychopharmacologic management of mood disorders, anxiety disorders, chronic mental illness and addictions
  • Lamont Josey, LCSW- a clinical social worker who offers therapy to individuals 8 years old and up and has a specialty in trauma-focused Cognitive Behavioral Therapy (CBT)
  • Humberto Quinanata, MD- a Spanish-speaking child and adolescent psychiatrist with an interest in psychopharmacology
  • Patti Rodgers, PMHNP- a board certified psychiatric nurse practitioner who serves adults and aims to educate and empower the people with whom she works
  • Catherine Newton, LCSW – a licesnsed clinical social worker who specializes in working with individuals who have experienced trauma and is trained in Eye Movement Desensitiazation and Reprocessing (EMDR)
  • Ragy Girgis, MD – a board certified psychiatrist with an interest in the psychopharmalcologic management of schizophrenia, mood disorders, anxiety disorders and eating disrders in adults
  • Hinna Shah, MD – a board certified adult and child and adolescent psychiatrist with experience working with individuals who have depression, bipolar disorder, anxiety disorders, autism spectrum disorder and ADHD
  • Liz Espinoza, LCSW – a Spanish-speaking licensed clinical social worker who is interested in helping individuals achieve life goals and specializes in anger management, relationship, communication and life transition issues

Telehealth is a rapidly growing industry and more and more insurance companies and providers are offering this form of care. Numerous studies have shown telebehavioral health to be as effective as in-person behavioral health services in most situations.

To get started as an individual using telebehavioral health care, individuals can visit www.Inpathy.com to search the Inpathy provider directory, sign up, select an appropriate provider and schedule a session. Inpathy has a 24-hour technical support line and care navigation team that can be reached at 1.800.442.8938.

InSight is also in the process of developing referral relationships with a number of Delaware and New York organizations that could benefit from additional behavioral health services for their clients. To learn more about this or connect individuals you know to care, visit www.Inpathy.com