Quality Assurance for Your Telepsychiatry Program

Creating a comprehensive quality assurance program for providers at your organization is an important aspect of implementing a telepsychiatry program. Quality assurance programs often include measures of provider satisfaction, peer review, clinical chart review and internal evaluation based on provider fit within your organization. A truly comprehensive quality assurance program should put forth a series of processes aimed to assess and optimize the experiences of your onsite and remote providers. Providers should be reminded that participation in a quality assurance program helps protect their career, licenses, certifications and reputation in order to encourage participation.

QA programs also allow management to be proactive in anticipating areas of growth and development.